SECURITY SHIFT SUPERVISOR

The Security Shift Supervisor is responsible for supervising the daily activities of the Security Department on assigned shift; provides support for other departments as needed.

The Security Shift Supervisor:

• Is responsible for training and motivating evaluating and supervising staff on assigned shift to ensure employees receive adequate guidance and resources to accomplish established objectives.
• Understands department objectives standards guidelines and budget to achieve effective supervision of department.
• Establishes and maintains training and development procedures to ensure extraordinary guest service standards are achieved.
• Ensures that proper arrest procedures and detainment techniques are carried out in violations of criminal law.
• Ensures that all company and departmental procedures are followed; assists various local state and federal authorities in various activities and investigations to ensure that procedures and laws are observed.
• Maintains current information on local criminal activity etc. to ensure the protection of company assets guests and team members; develops and maintains communications with law enforcement agencies and security personnel of other casinos.
• Resolves guest complaints and ensures that the highest level of guest service is rendered at all times.
• Provides support to departmental management in the event of sensitive and/or dangerous situations involving terminations thefts team member or guest issues etc.
• Is responsible for transportation of for cause drug/alcohol testing as needed.
• Conducts training classes on various topics such as: CPR First-Aid Bomb Search & Recognition Disaster Planning and Evacuation investigation of accidents etc.
• Acts as the On-Scene Leader that reports to the Security Manager for any life safety emergency (such as fire flood bomb threat evacuation man-overboard etc.) on the vessel to ensure safety of casino guests employees and property.
• Provides support to other departments to ensure that proper procedures for Games Slots Cashiers drops etc. are implemented and maintained.
• Maintains a high level of awareness as to criminal and civil laws as it pertains to Belterra; may conduct investigations where required.
• Prepares complete and accurate reports to ensure that management is kept abreast of security related incidents.

Qualifications :

• This position spends a majority of on-duty time standing and/or walking in public areas of the property including but not limited to the casino pavilion restaurants meeting spaces rooming areas parking lots golf course and grounds.
• Must be able to effectively and efficiently transverse stairs uneven surfaces varied flooring surfaces and ground coverings while patrolling responding to calls for service or emergency situations. 
• Ability to compose review and comprehend clear concise and accurate reports.
• Must be able to identify and quickly respond to potential problems altercations and conflicts and defend self and others in combative situations.
• Must be able to lift push and pull up to 50 lbs move money boxes carts and drop equipment as necessary.
• Must be able to assist sick or injured guests and/or employees.
• Ability to communicate courteously effectively and professionally with guests outside contacts and all levels of employees.
• Must be able to use tools and equipment including but not limited to keys handcuffs flashlights radios computers and other tools specific to the position.
• Must be flexible to work varying shifts and time schedules as needed.
• Ability to perform duties under varying conditions including but not limited to exposure to varying levels of smoke crowds noise and changing weather conditions.
• Minimum of two (2) years experience in security law enforcement or military.
• At least one (1) year experience in supervision preferred
• Basic knowledge of Indiana civil and criminal laws and Indiana Gaming Commission regulations.
• Basic knowledge of county and state ordinances.
• Knowledge and understanding of electronic video and alarm functions.
• Knowledge of Microsoft Office preferred.
• Valid drivers license preferred.
• AED CPR Certified First Aid Certification and Blood Borne Pathogen training preferred.
• Effective verbal and written communication skills.
• Ability to compose clear accurate and concise reports.
• General familiarity with investigative procedures.
• Ability to maintain confidential information.
• Must be bondable with no felony convictions.
• Ability to work in a drug free environment and pass a chemical dependency test as required.
• Must be able to obtain and maintain all licenses / certifications per Federal State and Gaming regulations.
• Must be at least 21 years of age.

Additional Information :

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.

Remote Work :

No

Employment Type :

Full-time