Security Shift Manager Swing Shift

Were always looking for talent that believes in having fun. At PENN Entertainment youll get to be a part of an exciting industry where the days and nights are fast paced. Youll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. Youll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individuals relevant knowledge skills and experience. Base salary is just one component of our competitive Total Rewards package which includes wellness programs designed to support our team members financial physical and mental benefitssuch as day-one medical coverage 401(k) matching and annual performance bonusmayvaryby time off is earned according to the local policy and increases with the length of employment.

Click HEREto discover how we empower team members to grow thrive and advance in their careers.

• Responsible for managing the daily shift operations and activities of the Security Department to ensure goals and objectives are achieved in accordance with the Director of Security
• Determines manpower requirements and ensures adequate personnel have been scheduled to provide maximum-security coverage with minimum labor costs
• Maintains and keeps updated list of trespassed and or banded guests
• Administers training programs for assigned security personnel that will ensure effective security of gaming and money handing experience
• Counsels guides and instructs security personnel on the proper performance of their duties.
• Performs the function of hiring training and developing security personnel skills reviewing security personnel performance and administering discipline
• Develops implements and maintains required internal and external reporting procedure.
• Cooperates with federal state and local law enforcement agencies of mutual concern
• Responsible for providing exceptional customer service to all guests
• Overall administrator of the shifts security environment reporting to the Director of Security.
• Under the direction of the Director of Security conducts surprise and routine inspections and drills to check the efficiency of all security measures and controls.
• Under the direction of the Director of Security and in collaboration and cooperation with law enforcement agencies investigates crimes committed such as fraud and theft

• Bachelors degree (B.A./B.S.) from an accredited four-year college or university or equivalent
• One to two years of casino security and/or related experience
• Three to five years of supervisory experience
• Possess in-depth knowledge and appreciation of security measures and controls.
• Must be proficient in Microsoft applications (Excel Access Word)
• Effective communication skills (written verbal and presentation)
• Ability to display professionalism when dealing with difficult guests
• Strong leadership supervisory and interpersonal skills
• Effective analytical skills as demonstrated in timely and appropriate issue resolution
• Ability to be physically mobile with reasonable accommodations
• Must be physically able to restrain combative guests and to move about property
• Must be able to run on level surfaces as well as up and down stairs
• Respond to visual and aural cues
• Ability to operate efficiently and effectively in a mentally and physically stressful environment
• Ability to operate company motor vehicles responsibly at all times
• Must have valid drivers license with clean driving record
• Physically mobile with reasonable accommodations including ability to push pull carry and lift up to 25 lbs. and the ability to push pull reach bend twist stoop stack crouch kneel and balance when performing job duties in varying work areas such as confined spaces

Weve grown to become the leading provider of integrated entertainment sports content and casino gaming experiences thanks to our 43 destinations across North America online sports betting and iCasino via theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability for our community our team members our vendors and our planet.

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Equal Opportunity Employer