Security Receptionist Officer

Security Receptionist

Location: Dallas TX
Pay Rate: $25.00 per hour
Schedule: Monday - Friday 7:30 AM - 3:30 PM
Position Type: Full-Time

Position Summary

We are seeking a professional customer-focused and detail-oriented Security Receptionist to serve as the first point of contact for employees visitors contractors and clients at a corporate facility in Dallas TX.

This position combines front desk reception responsibilities with security-related administrative duties. The Security Receptionist will be responsible for greeting visitors managing access procedures maintaining visitor records answering phones providing administrative support and ensuring a professional and secure environment at all times.

The ideal candidate is polished organized technology-savvy and capable of handling multiple responsibilities while delivering exceptional customer service.

Essential Duties and Responsibilities

Reception & Visitor Management

• Serve as the primary point of contact for all visitors guests clients and employees.
• Greet visitors in a professional friendly and courteous manner.
• Manage visitor sign-in and sign-out procedures.
• Issue visitor badges and maintain visitor logs.
• Verify visitor information and follow site access procedures.
• Provide directions and assistance to guests and employees as needed.

Administrative Support

• Answer screen and direct incoming phone calls professionally and efficiently.
• Monitor and manage shared email inboxes as assigned.
• Maintain accurate records logs and documentation.
• Assist with data entry filing scheduling and administrative projects.
• Support site leadership with routine administrative tasks.
• Maintain organization of reception and front desk areas.

Security Support

• Support access control and visitor management procedures.
• Maintain accurate visitor and contractor records.
• Report unusual activity security concerns or operational issues to management.
• Follow site policies procedures and security protocols.
• Maintain confidentiality regarding company and visitor information.

Customer Service

• Deliver exceptional customer service to all visitors and employees.
• Respond to inquiries professionally and efficiently.
• Resolve routine issues independently while escalating concerns when appropriate.
• Represent the company positively through professional interactions and appearance.

Minimum Qualifications

• Must be 21 years of age or older.
• Valid Drivers License required.
• High School Diploma or GED required.
• Minimum of 1 year of receptionist customer service administrative or front desk experience preferred.
• Strong verbal and written communication skills.
• Excellent customer service skills.
• Ability to maintain professionalism in a corporate environment.
• Strong organizational and multitasking abilities.
• Ability to work independently and manage multiple priorities.

Technical Skills

Candidates should be proficient in:

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Microsoft Teams
• Windows Operating Systems
• Email and calendar management
• Data entry and recordkeeping systems
• Standard office equipment and technologies

Physical Requirements

• Ability to remain seated or standing for extended periods.
• Ability to use computer systems and office equipment throughout the shift.
• Ability to communicate effectively in person by phone and electronically.
• Ability to assist visitors and move throughout the facility as needed.

What Were Looking For

Successful candidates will demonstrate:

• Professional appearance and demeanor
• Strong customer service focus
• Exceptional attention to detail
• Excellent organizational skills
• Ability to multitask in a fast-paced environment
• Strong communication and interpersonal skills
• Reliability dependability and professionalism
• Confidence working with visitors employees and executives

Why Join Us

• Monday through Friday schedule
• Competitive pay at $25.00 per hour
• Professional corporate environment
• Opportunity to support a high-profile facility
• Career growth and development opportunities

Security Guard / Securitas Security/ Longview Texas / TXDPS License #B01835

Securitas is committed to diversity equity inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race color religion age sex sexual orientation gender identity national origin disability status as a protected veteran or any other applicable legally protected characteristic.