Security | Part-Time | Santa Clara Convention Center

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services with a platform spanning venue development and end-to-end capabilities across venue management hospitality and sponsorship sales. Founded in 2015 the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas stadiums convention centers music festivals performing arts centers and cultural institutions spanning four continents.

The on-call Security is responsible for providing a safe secure and welcoming environment for guests clients employees vendors and visitors at the Santa Clara Convention Center. This position supports daily operations and special events by protecting the facility monitoring access points responding to incidents and enforcing facility policies and procedures.Working under the direction of the Operations Department the Security performs routine patrols of the convention center monitors security systems assists with crowd management and responds to emergencies in a professional and customer-focused manner. The position requires flexibility to work a variable schedule including days evenings overnight shifts weekends holidays and special events based on operational needs.

This role pays an hourly rate of $28.00

Benefits for Part-Time roles: 401(k) Savings Plan 401(k) matching.

This position will remain open until November 6 2026

• Patrol the interior and exterior of the facility to maintain a safe and secure environment.
• Monitor entrances exits loading docks parking areas and other designated locations.
• Control access to restricted areas and verify credentials of employees contractors vendors and event personnel.
• Respond promptly to emergencies alarms disturbances medical incidents and suspicious activity.
• Prepare accurate incidents accidents and daily activity reports.
• Provide outstanding customer service by assisting guests with directions event information and general inquiries.
• Enforce Convention Center policies procedures and safety regulations.
• Assist with crowd management event access control and line management during large-scale events.
• Coordinate with Operations Engineering Event Management local law enforcement fire personnel and emergency responders when necessary.
• Conduct opening and closing building inspections.
• Monitor CCTV systems fire alarm panels and security systems when assigned.
• Report safety hazards maintenance concerns and security risks immediately.
• Assist with emergency evacuations and implement emergency response procedures.
• Maintain a professional appearance and demeanor while representing the Santa Clara Convention Center.
• Perform other related duties assigned by management.

• High school diploma or GED required.
• Previous experience in security hospitality customer service military law enforcement or related fields is preferred.
• The California BSIS Guard Card is preferred or must be obtained within a designated timeframe if required.
• Current CPR/AED and First Aid certification is preferred.
• Must successfully pass a background check.
• Strong verbal and written communication skills.
• Excellent customer service and conflict resolution skills.
• Ability to remain calm and make sound decisions in emergency situations.
• Ability to observe assess and report unusual activity.
• Ability to work independently with minimal supervision.
• Strong teamwork and interpersonal skills.
• Basic computer skills including Microsoft Office and incident reporting systems.
• Ability to maintain confidentiality and professionalism.
• Ability to stand and walk for extended periods.
• Ability to patrol large indoor and outdoor areas. Ability to work in varying weather conditions during outdoor assignments.
• This is an on-call position based on event schedules and operational needs. Employees must be available to work flexible shifts.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.