Security Operations Center Manager

GENERAL STATEMENT OF DUTIES

The Security Operations Center (SOC) Manager is responsible for leading and maturing the organizations cybersecurity monitoring and incident response capabilities. This role oversees 24/7 security operations ensures effective detection and response to cyber threats and drives continuous improvement of security tooling processes and analyst performance.

The SOC Manager will lead a team of security analystsand engineers(Tier 13) coordinate incident response activities and partner cross-functionally with Infrastructure Risk Compliance and Executive Leadership to protect enterprise systems data and operations. This role provides these services across all contracted and operational markets.

ESSENTIAL FUNCTIONS

• LeadthedailyoperationsoftheSecurityOperationsCenterincludingoversightof 24/7monitoringtriage andescalationprocedures.

• DevelopandmanageSOCstaffingmodelsshiftschedules and on-callrotationstoensurecontinuouscoverage.

• Establishmaintain andcontinuouslyimproveSOCpoliciesproceduresplaybooks andescalationmatrices.

• Definemonitor andreporton SOCperformancemetricsincludingMean Time toDetect(MTTD) Mean Time toRespond(MTTR)alertfidelity andanalystproductivity.

• Overseeinvestigationandresponsetosecurityincidentsincludingmalwarephishingransomwareinsiderthreats andadvancedpersistentthreats.

• ServeasIncidentCommanderduringhigh-severitysecurityeventsensuringcoordinatedresponseandexecutivecommunication.

• Ensureaccuratedocumentationrootcauseanalysis and post-incidentreportingforallsecurityevents.

• Leadcyberreadinessexercisesandtabletopsimulationstoimproveorganizationalpreparedness.

• ManageandoptimizesecuritymonitoringtechnologiesincludingSIEM SOAR EDR/XDR IDS/IPS andthreatintelligenceplatforms.

• Ensureappropriatelogingestioncorrelationruletuning andcontinuousenhancementofdetectioncapabilities.

• Driveautomationinitiativestoimproveresponseefficiencyandreducemanualanalystworkload.

• PartnerwithIT andinfrastructureteamstoprioritizevulnerabilityremediationbasedonriskexploitability and businessimpact.

• AlignSOCoperationswithapplicableregulatoryandcybersecurityframeworkssuchas NIST CSF ISO 27001 andindustry-specificrequirements.

• Hirementor anddevelopSOCpersonnelestablishingcareerprogressionpathsandconductingperformanceevaluations.

• Provideregularreportingto seniorleadershiponthreattrendsriskposture andsecurityoperationseffectiveness.

• Translatetechnicalfindingsintoclearbusinessrisklanguageforexecutiveandboard-levelaudiences.

• Supportinternalandexternalauditsregulatoryinquiries andcompliancereportingrequirements.

EDUCATION

• BachelorsdegreeinCybersecurityInformationTechnology Computer Scienceorrelatedfield(orequivalentexperience)

• Industry Standard Technical Certifications

• CISSP (preferred)

• CISM (preferred)

• CEH (required)

• Security (required)

EXPERIENCE

• 8 years of experience in cybersecurity operations.

• 3 years of experience managing security teams SOC functions and multi market/client environments (MSP)

• Experience leading incidentresponsein enterprise environments.

• Hands-on experience with SIEM platforms (e.g. Splunk SentinelQRadar).

REQUIREMENTS

• Strong understanding of threat detection log analysis and network securityprinciples..

• Strong interpersonal and communication skills with the ability to work effectively in a team environment.

• Detail-oriented and highly organized with the ability to manage multiple projects simultaneously.

• Familiarity with industry standards regulations and best practices.

• Willingness to learn and adapt tonew technologiesand methodologies.

KNOWLEDGE

• SIEM andlogmanagementplatforms

• EDR/XDRtechnologies(SentinelOneDefenderCrowdStrikeKaseyaOne)

• Firewalland IDS/IPStechnologies

• Cloudsecuritymonitoring(Azure AWS GCP)

• Threatintelligenceplatforms

• Vulnerabilitymanagementtools(NessusQualys)

• SOARautomationplatforms

ENVIRONMENTAL WORKING CONDITIONS

• Standardofficeenvironmentmostdaysatcomputer

• Requirestravelbutwillbelimitedto asneeded

PHYSICAL/MENTAL DEMANDS

• Requires sitting and standing associated with a normal office environment.

• Manual dexterity using a calculator and computer keyboard.

ORGANIZATIONAL REQUIREMENTS

• HOPCoMission Vision and Values must be acknowledged and adhered to

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities knowledge skills abilities and working conditions may change as needs evolve.

Required Experience:

Manager