Security Officer (Part-time)

As a Security Officer you will help create and maintain a safe secure and welcoming environment for guests residents tenants visitors and team members across our commercial and residential properties. You will combine strong security practices with a hospitality-minded approach providing professional courteous and responsive service while protecting people property and assets.

You are often one of the first points of contact for those visiting or living within our properties. Your ability to anticipate needs provide helpful information build positive relationships and respond calmly and professionally to a wide range of situations is essential to delivering an exceptional experience.

About therole

• Effectively monitor property and assets using closed-circuit surveillance systems.

• Monitor and control access to the property by auditing and creating access groups.

• Patrol assigned areas frequently to identify unsafe conditions security concerns and inoperative safety equipment.

• Maintain a visible and approachable security presence while providing professional and courteous service to guests residents tenants visitors and team members.

• Generate shift logs identifying and documenting activity occurring during assigned shifts.

• Follow proper investigative procedures for loss of hotel residential commercial and property assets by ensuring policy compliance investigating loss claims from guests residents tenants and visitors and conducting special investigations and surveillance related to incidents such as internal and external theft.

• Generate review store and maintain accurate records and reports of all incidents.

• Maintain knowledge of property activities amenities services and events to provide guests residents tenants and visitors with accurate information and assistance as requested.

• Verify age and identification using an identification-verifying device to confirm all guests consuming alcohol are at least 21 years of age.

• De-escalate conflict situations using sound judgment professionalism and effective communication to promote the safety security and comfort of all team members guests residents tenants and visitors.

• Perform and enforce directives set forth by security leadership including special details assignments and other security-related responsibilities.

• Respond promptly and professionally to security safety and service-related concerns while maintaining a hospitality-focused approach.

• Collaborate with property teams and leadership to support a safe welcoming and positive environment across commercial and residential spaces.

Aboutyou

You are a security professional who understands that exceptional security and exceptional hospitality go hand in hand. You are observant dependable service-oriented and comfortable interacting with a diverse range of guests residents tenants visitors and team members.

Minimum Qualifications

• 1 year of relevant experience in the physical security and/or hospitality industry.

• Availability to work acontingent flexible schedule including day evening overnight weekend and holiday shifts as needed to support 24-hour operations.

• Ability to beon-call and respond to staffing needs when requested including weekends and holidays.

• Ability to spend eight-hour shifts both sitting at a desk and/or walking to patrol assigned areas.

• Ability to climb 10 flights of stairs at a time in case of emergency.

• Proficiency with technology including desktop computers mobile devices and mobile applications.

• Strong verbal and written communication skills with the ability to interact professionally and courteously with guests residents tenants visitors and team members.

• Ability to remain calm professional and service-oriented when responding to challenging or high-pressure situations.

Preferred Qualifications

• 3 years of relevant experience in a physical security military or law enforcement role.

• CPR/First-Aid certification.

• Experience working in a hotel residential commercial mixed-use or other hospitality-oriented property environment.

Whatyoullget

Our team members fuel our strategyinnovationand growth so we ensure the health and well-being of not just you but your family too! We goabove and beyondto give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team membersperksand health benefits that will help you have peace of mind. Simply put:Wevegot your back. Check out our full list ofBenefits and Perks.

Aboutus

Rock Securityoffers 24/7 safety and security services and training to Rock Family of Companies team memberstenantsand visitors.Wereproud to be part of collaborative public-private partnerships working toward the common goals of enhancing the safety of everyone who livesworksand visits DetroitClevelandand our other home cities.