Security Officer Customer Service Rounds

Allied Universal North Americas leading security and facility services company offers rewarding careers that provide you a sense of purpose. While working in a dynamic welcoming and collaborative workplace you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Customer Service Rounds in New York NY you will serve and safeguard clients in a range of industries such as Retail/Malls and more. Join Allied Universal as an Unarmed Patrol Officer at a busy retail location where you will conduct routine patrols maintain a visible presence to help deter security-related incidents and support access control needs. This role is ideal for someone who enjoys customer interaction strong communication and teamwork while bringing integrity reliability and a caring approach to every shift.

Position Type: Full Time

Pay Rate: $19.57 / Hour

Job Schedule:

What Youll Do:

• Provide customer service by carrying out security-related procedures site-specific policies and/or emergency response activities appropriate to a retail location.
• Respond to incidents disturbances and/or critical situations in a calm problem-solving manner escalating concerns when appropriate.
• Conduct regular and random patrols throughout the store entrances exits sales floor parking areas and perimeter to help to deter unwanted activity.
• Monitor for unusual behavior policy violations and/or potential hazards and document observations and incidents according to site guidelines.
• Support store personnel and visitors with directions access-related questions and/or assistance during opening closing and high-traffic periods.

Minimum Requirements:

• Experience in loss prevention is preferred.
• Customer service experience is preferred.
• A guard card or license is preferred.
• Experience with access control and badge systems is preferred.
• A state county or city issued security-related license is preferred.
• Be at least 18 years of age for unarmed roles; 21 years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment applicants will be subject to a background investigation in accordance with all federal state and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid drivers license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan plus medical dental vision basic life and AD&D and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity age color religion sex sexual orientation gender identity national origin genetic information disability protected veteran status or relationship/association with a protected veteran or any other basis or characteristic protected by law. For more information: .

If you have difficulty using the online system and require an alternate method to apply or require an accommodation please contact our local Human Resources department. To find an office near you please visit: