Security Officer

Key Responsibilities:

• Monitor library premises to ensure safety and security of patrons staff and property

• Conduct regular highly visible patrols & tours throughout all interior zones (reading spaces & work spaces restricted area staff areas and multi-level library stacks)

• Enforce library policies rules of conduct and safety procedures in a professional and respectful manner

• Remaining alert and observant to spot unusual behavior safety hazards or potential security breaches

• Respond promptly to incidents disturbances medical situations or emergencies

• De-escalate conflicts and disruptive behavior using calm non-confrontational techniques

• Documenting shift logs incident reports building hazards (specific hazardssuch as liquid spills broken locks blocked fire exits or poor lightingalong with the precise location and the corrective action taken)

• Assist patrons with safety-related concerns and provide general assistance when appropriate

• Report any incidents suspicious activities and safety hazards

• Coordinate with library staff local law enforcement and emergency services when necessary

• Operating modern surveillance systems (CCTV) alarm panels and access-control hardware

• Interacting with visitors (i.e. answering basic questions noting concerns etc.)

• Managing entryways checking credentials and maintaining order during large events

• Executing evacuation plans responding to fire alarms and applying first aid or CPR

• Making quick sound decisions under pressure while following standard protocols

Qualifications & Skills

• High school diploma or equivalent (GED) required.

• Prior experience in security hospitality customer service law enforcement military service or a related field preferred.

• Ability to stand walk and remain alert for extended periods while performing physical security and monitoring duties.

• Strong observational skills with the ability to identify and respond appropriately to potential safety or security concerns.

• Ability to de-escalate conflicts and resolve issues professionally and effectively.

• Strong problem-solving skills and the ability to make timely decisions under pressure.

• Proficiency with basic computer applications and security-related technology.

• Commitment to providing exceptional customer service while maintaining a safe and welcoming environment.

• Ability to work collaboratively as part of a team

Salary:$22/hr

To Apply: Please submit a Cover Letter and Resume

The Boston Athenæum is an equal opportunity employer. We welcome candidates who will increase our diversity; we encourage candidates of color and all diverse candidates to apply and are committed to hiring individuals who value a diverse and inclusive work environment. The Boston Athenæum is also committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment. To request a reasonable accommodation please contact HR Generalist Nora Conley at or