Security

Event Security Seasonal
Madison TN Seasonal Sept Nov

Thirteenth Floor Entertainment Group is the nations leading creator of immersive story-driven entertainmentand proudly theworlds largest operator of Halloween attractions. With eighteen markets spanning Florida to California and millions of guests thrilled each year we dont just produce events. We redefine whats possible. Headquartered in Denver and powered by a team of fearless creators weve built a culture where curiosity collaboration and a relentless drive to go beyond expectations are the standardnot the exception. When you join Thirteenth Floor youre not just taking a job. Youre stepping into the magic behind the screams.

Returning applicants: If you have worked for Thirteenth Floor Entertainment Group in a prior season please contact your location manager directly regarding rehire status. Do not submit a new application through the online system.

What Youll Do

As a Seasonal Event Security team member you are the first line of safety for our guests staff and performers. Your presence professionalism and situational awareness keep the experience running smoothlyso everyone can focus on the fun.

Access Control & Crowd Management

• Monitor entry points exits and designated zones throughout the event footprint to ensure authorized access and orderly guest flow

• Conduct bag checks ticket verification support and prohibited item screenings at entry in accordance with company policy

• Manage crowd density in queues attraction entrances and high-traffic areas to prevent overcrowding and maintain safe throughput

• Direct guests clearly and professionally to maintain organized movement throughout the venue

Incident Response & De-escalation

• Identify and respond to disruptive unsafe or suspicious behavior using calm professional de-escalation techniques

• Immediately report incidents ejections or emergencies to the security lead and operations management via radio

• Coordinate with on-site EMTs local law enforcement and event leadership when situations require escalation

• Complete accurate incident reports for all security-related events during each shift

Venue Safety & Patrols

• Conduct regular patrols of the event space parking areas and perimeter to deter misconduct and identify hazards

• Remain alert and visible throughout the full duration of each shiftyour presence is part of the deterrent

• Support emergency evacuation procedures and assist guests with special needs as directed

What You Bring

• Prior security experience is requiredevent venue nightclub retail loss prevention or similar environments strongly preferred

• Demonstrated ability to de-escalate tense situations calmly and effectively without unnecessary confrontation

• Strong situational awareness and sound judgment in fast-moving high-stimulation environments

• Clear professional communication skillsboth with guests and internal team members via radio

• Comfortable standing walking and patrolling outdoors for the full duration of each shift in varied weather conditions

• Reliable and consistent attendance throughout the full seasonevenings weekends and holidays required

• Must be 18 years of age or older

Employment Details
Employment Type: Seasonal/Temporary
Expected Season Duration: Late September Early November 2026
Work Schedule: Evenings weekends and holidays required during operational season

This is a seasonal/temporary position with an anticipated end date. Employment beyond the stated season is not guaranteed.

E-Verify

Thirteenth Floor Entertainment Group participates in E-Verify. As required by federal law we will verify the identity and employment eligibility of all hired individuals.

Equal Opportunity Employer

Thirteenth Floor Entertainment Group is an equal opportunity employer and complies with all applicable federal state and local employment laws. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status age genetic information or any other characteristic protected by applicable law.

Reasonable Accommodations

Applicants with disabilities may request reasonable accommodations at any point in the hiring process by contacting .