Security Guard

Position Summary

The hotel security guard is responsible for ensuring the safety and security of guests employees visitors and hotel property. This role involves monitoring the premises responding to emergencies preventing unauthorized access and maintaining a secure and welcoming environment while providing excellent customer service.

Key Responsibilities

• Patrol hotel buildings parking areas and surrounding property on foot.

• Respond promptly to emergencies disturbances accidents and security incidents.

• Assist guests and staff with safety concerns and provide directions or information when needed.

• Control access to restricted areas and verify visitor credentials.

• Investigate suspicious activities and report incidents accurately and promptly.

• Complete detailed daily activity logs and incident reports.

• Coordinate with local law enforcement fire departments and emergency responders when necessary.

• Conduct routine inspections to identify safety hazards and ensure compliance with hotel policies.

• Assist during fire alarms evacuations medical emergencies and other crisis situations.

• Enforce hotel rules and policies while maintaining a professional and courteous demeanor.

• Provide visible security presence to deter theft vandalism and other criminal activity.

Qualifications

• High school diploma or equivalent required.

• Previous experience in security hospitality law enforcement or military service preferred.

• Valid security guard licence or certification where required by state or local regulations.

• CPR first aid and AED certification preferred.

• Ability to pass a background check and drug screening if required.

Skills and Competencies

• Strong observation and situational awareness.

• Excellent communication and interpersonal skills.

• Ability to remain calm and make sound decisions under pressure.

• Professional appearance and customer-focused attitude.

• Strong conflict resolution and de-escalation skills.

• Ability to write clear and accurate reports.

• Basic computer proficiency for reporting and monitoring security systems.

• Ability to work independently and as part of a team.

Physical Requirements

• Ability to stand and walk for extended periods.

• Ability to climb stairs and patrol multiple areas of the property.

• Ability to lift up to 50 pounds when necessary.

• Ability to respond quickly to emergency situations in all weather conditions.

Work Schedule

• Flexible availability including nights weekends holidays and overtime as needed.

• May work rotating shifts depending on hotel operations.

Working Conditions

The hotel security guard operates in both indoor and outdoor environments facing varying weather conditions loud noise and emergency situations. The role requires maintaining a professional calm and courteous presence while ensuring the safety and comfort of all guests and staff.

Equal Employment Opportunity

We are committed to providing equal employment opportunities to all applicants and employees regardless of race color religion sex national origin age disability veteran status or any other characteristic protected by applicable law.