Security Captain
Job Location:
Philadelphia, PA - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Join us at Sesame Place and help bring joy excitement and lasting memories to people from around the world. Were seeking enthusiastic dedicated and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!
What you get to do:
The Security Captain oversees daily security operations within Sesame Place ensuring the safety of guests employees vendors and company assets. This role supervises security leadership and officers coordinates emergency response enforces park policies and maintains a visible leadership presence throughout the property.
Lead and supervise Security Officers and dispatch personnel during daily park operations and non-operating hours
Provide a level of consistent supervisory coverage in rotation with the leadership team.
Develop and implement all security training programs.
Oversee the development performance management and ongoing training of the Security Team while ensuring compliance with departmental safety initiatives and standards.
Respond to and manage incidents involving guest disturbances medical emergencies fire alarms accidents weather events and security threats
Support fire prevention initiatives life safety inspections and emergency preparedness programs
Conduct investigations involving theft vandalism guest complaints or policy violationswith the ability to document anddisseminatecritical informationin a timely manner.
Oversee incident documentation investigations and report accuracy
Develop andmaintainpartnership and communication with all levels of outside law enforcement to include- local federal state law enforcement judicialsystemand other security departments within the organization.
Consistently practices safe work habits including but not limited to use of personal protective equipment lifting driving and reporting of unsafe situations.
Promote a guest-focused culture by balancing strong security practices with exceptional customer service
Perform other duties as assigned.
What it takes to succeed:
- Three (3)yearssupervisory/management experience in Security Law EnforcementMilitaryor related field.
- Experience in Loss Prevention training investigativeproceduresand court system preferred.
- Valid State Drivers License with driving record that meets requirements of theorganizationsdriving policy.
- Must have or become CPR/AED and First Aid certified; State license(s) and applicable certification(s).
- Must complete OC Spray and Handcuff training and obtaina certificationthrough a class provided by the park.
- Possess ability to define problems collectaccuratedataestablishfacts and draw valid conclusions.
- Must have excellent written and verbal communication skills as well as interpersonal skills.
- Must have strong organizational skills and the ability to motivate people.
- Must have comprehensive knowledge of applicable localstateand federal ordinances as it applies to security and law enforcement.
- Must have experience in conducting training on security policies and procedures; general understanding of common safetyrequirement.
- Must be able to work rotating shifts including daysmids nights and overnight schedules as well as weekends and holidays.
- Mustpossessbasic computer skills
- Must not have received discipline during the previous 12 months resulting in suspension or final counseling
The perks of the position:
- Paid Time Off
- Complimentary Park Tickets and Passes
- Park Discounts on Food and Merchandise
- Medical Dental and Vision Insurance
- 401K Retirement plan
- Voluntary Insurance
- Life Insurance
- Disability Benefits
- Tuition Reimbursement
- Dependent and Health Care Flexible Spending Accounts
- Employee Assistance Program
- Legal Assistance Plan
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE RACE COLOR RELIGION GENDER NATIONAL ORIGIN SEXUAL ORIENTATION GENDER IDENTITY OR EXPRESSION DISABILITY OR COVERED VETERAN STATUS.
Required Experience:
Manager
About Company
From park to planet, SeaWorld theme parks offer up-close animal experiences, roller coasters and, most importantly, a chance for you to make a difference. Plan your trip to one of our theme parks in Orlando, San Diego or San Antonio today!
