Security Awareness & Learning Content Developer
Charlotte, NC - USA
Job Summary
This hybrid role (in office Tues-Wed-Thurs) can be based in Charlotte NC Dallas TX Scottsdale AZ or Malvern PA.
Responsibilities
- Design develop and maintain engaging cybersecurity learning experiences using Articulate Rise 360 Storyline or similar learning-authoring platforms.
- Create security awareness content and communications including articles campaigns videos infographics presentations job aids newsletters and other educational materials.
- Partner with cybersecurity subject matter experts to translate technical concepts into effective learning experiences and communications for diverse audiences.
- Support enterprise security awareness campaigns and initiatives that improve employee understanding of cybersecurity risks and promote secure behaviors.
- Assist with the design execution and continuous improvement of social engineering programs including phishing vishing smishing and related behavioral security initiatives.
- Develop and incorporate gamified learning techniques interactive challenges quizzes simulations scenario-based learning and other engagement strategies to increase participation reinforce secure behaviors and improve knowledge retention.
- Apply adult learning principles instructional design methodologies behavioral science concepts storytelling and learner-centered design techniques to create impactful educational experiences.
- Create visual multimedia and interactive learning assets using tools such as Adobe Creative Cloud Adobe Firefly Canva and other content-development platforms.
- Support video production and multimedia content creation efforts including scripting filming audio recording editing post-production and publishing.
- Monitor and analyze learning effectiveness learner feedback campaign engagement simulation outcomes and other program metrics to identify opportunities for improvement.
- Create dashboards reports presentations and storytelling materials that communicate program outcomes and human risk insights.
- Collaborate with business technology communications learning compliance risk and fraud partners to deliver successful awareness and learning initiatives.
- Leverage artificial intelligence and emerging technologies to improve content creation efficiency learner engagement and overall program effectiveness.
- Participate in special projects and perform other duties as assigned.
Required Qualifications
- 3 years of professional experience in one or more of the following: Learning & Development Instructional Design Employee Communications Security Awareness Cybersecurity Marketing Content Development or a related field.
- Experience designing and developing digital learning content using Articulate Rise 360 or similar learning-authoring tools.
- Experience developing written verbal and visual communications for employee or professional audiences.
- Experience creating employee-facing educational content communications or learning materials.
- Experience translating complex technical concepts into clear engaging and actionable content.
- Experience coordinating projects and collaborating with stakeholders.
- Undergraduate degree in a related field or equivalent work experience.
Preferred Qualifications
Experience in several but not necessarily all of the following:
- Security Awareness Human Risk Management or cybersecurity education programs
- Cybersecurity communications employee engagement campaigns awareness marketing or internal communications programs
- Adult learning theory and learner experience design
- Behavioral science behavior-change methodologies habit formation nudge theory or learner motivation techniques
- Gamified learning scenario-based learning simulations challenges badges or other engagement-driven learning approaches
- Experience using generative AI and AI-powered content creation tools to develop learning communications multimedia or creative assets
- Graphic design using Adobe Photoshop Adobe Firefly Illustrator Canva or similar creative tools
- Video production photography videography audio recording and editing
- Creating professional learning videos podcasts webinars or multimedia content
- Survey design learner feedback analysis and learning measurement
- Data visualization reporting and program analytics
- Security culture assessments focus groups or employee research
- Financial services or regulated industry experience
Certifications
Professional certifications are encouraged and considered a plus including:
- SANS Security Awareness Professional (SSAP)
- CompTIA Security
- Associate Professional in Talent Development (APTD)
- Certified Professional in Talent Development (CPTD)
- Certified Instructional Designer or equivalent learning certifications
- Other relevant certifications in cybersecurity learning communications instructional design multimedia production or project management
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard we dont just have a missionwere on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members designed to capture the benefits of enhanced flexibility while enabling in-person learning collaboration and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Required Experience:
IC
About Company
Search the latest roles and opportunities at Vanguard. Apply today to join our industry-leading crew.