Security Account Manager

Security Account Manager

Location: Irving TX
Employment Type: Full-Time
Schedule: Monday - Friday 8:00 AM - 4:00 PM
Compensation: $55000 - $60000 Annual Salary

Position Summary

We are seeking a highly motivated and professional Security Account Manager to oversee daily security operations at a large distribution and manufacturing facility in Irving TX. The Security Account Manager serves as the primary point of contact for the client security personnel and company leadership while ensuring the delivery of exceptional service operational efficiency and a safe working environment.

This role requires a strong leader who can effectively manage security personnel maintain client relationships ensure compliance with site policies and procedures and respond to incidents with sound judgment and professionalism. The ideal candidate will possess strong communication skills leadership experience and the ability to work independently while supporting a dynamic operational environment.

Key Responsibilities

• Manage and oversee all security operations at the assigned facility.
• Serve as the primary liaison between the client and security team.
• Supervise coach train and develop security personnel.
• Ensure staffing levels are maintained and schedules are effectively managed.
• Conduct routine facility inspections and security audits.
• Perform interior and exterior patrols to identify and address security concerns.
• Monitor compliance with site policies post orders and company procedures.
• Respond to incidents emergencies and client concerns in a timely and professional manner.
• Prepare and review detailed incident reports logs and operational documentation.
• Investigate incidents and recommend corrective actions when appropriate.
• Maintain accurate records related to personnel performance attendance and operational activities.
• Foster positive relationships with client representatives visitors employees and vendors.
• Support recruitment onboarding and training initiatives as needed.
• Ensure all assigned personnel maintain professional appearance and conduct.

Qualifications

Required Skills & Experience

• Minimum of three (3) years of security military law enforcement or relevant customer service experience preferred.
• Strong leadership communication and interpersonal skills.
• Exceptional punctuality attendance and reliability.
• Professional appearance with outstanding customer service skills.
• Ability to work independently while exercising sound judgment and initiative.
• Basic computer proficiency including email report writing and data entry.
• Ability to write detailed accurate and comprehensive incident reports.
• Valid drivers license with reliable transportation.
• Must be at least 21 years of age.
• Ability to successfully pass a background investigation and drug screening.

Physical Requirements

• Ability to stand and walk for extended periods throughout the shift.
• Ability to conduct frequent interior and exterior patrols.
• Ability to work in all weather conditions including extreme heat cold rain and other environmental elements.
• Ability to climb and descend multiple flights of stairs during the course of a shift.
• Ability to respond quickly to incidents and emergencies as needed.

Preferred Qualifications

• Prior experience managing security operations within a manufacturing distribution warehouse or industrial environment.
• Experience with workforce scheduling employee coaching and performance management.
• Demonstrated ability to build strong client relationships and maintain service excellence.

About Us

Make an Impact at Securitas USA

Securitas USA employees come from all walks of life bringing a variety of skills experiences and perspectives. United by a shared purpose we help make the world a safer place. We provide security services to meet the unique needs of our clients and help safeguard their people and assets.

At Securitas USA our core values are the foundation of everything we do. Represented by the three red dots in our logo Integrity Vigilance and Helpfulness guide how we serve our clients support our colleagues and engage with our communities.

Integrity

We act with honesty accountability and professionalism in everything we do and we foster a culture where transparency respect and ethical behavior are expected.

Vigilance

We stay alert aware and attentive to our surroundings. Through observing and reporting our employees help identify potential risks and respond to situations that may impact safety and security.

Helpfulness

We are approachable and service-oriented whether assisting a client colleague or member of the community.