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Secretary 2 (34 Hour)


Job Location:

Middletown, DE - USA

Monthly Salary: Not provided by the employer
Posted: 2 July 2026 (30+ days ago)
Application Deadline: 29 September 2026
Vacancies: 1 Vacancy

Job Summary

Introduction


Are you a skilled clerical professional ready to make a real difference in your community
Become part of our team and help support the future of quality care!


POSITION HIGHLIGHTS:
MONDAYTUESDAYWEDNESDAYTHURSDAYFRIDAY
8:30am to 3:30pm8:30am to 4:30pm8:30am to 3:30pm8:30am to 3:30pm8:30am to 4:00pm

WHAT WE CAN OFFER YOU:

WHAT YOULL BE DOING:
  • Coordinating daily frontdesk operations and serving as a key point of contact for the outpatient clinic.
  • Scheduling appointments and ensuring accurate timely updates to calendars and clinical workflows.
  • Supporting clinical staff with routine administrative tasks and assisting with medical records functions.
  • Maintaining and preparing reports related to quality assurance and regulatory compliance initiatives.
  • Assisting with special projects that enhance clinic operations and service delivery.
  • Providing general administrative support to promote efficient organized and customerfocused program functioning.
  • Demonstrating strong organizational communication and multitasking skills in a fastpaced behavioral healthcare environment.
MORE ABOUT THE AGENCY AND FACILITIES:

River Valley Services (RVS) a community mental health center serving Middlesex County and the towns of Lyme and Old Lyme is operated by the State of Connecticut Department of Mental Health and Addiction Services (DMHAS). RVSs goal is to provide the highest quality crisis intervention case management and residential and clinical services to adult citizens 18 years of age and older who suffer from serious mental disorders and who lack the financial means to secure such services in the private sector. Services are directed at improving clients quality of life and fostering dignity ability and recovery. We are dedicated to promoting a complete and responsive service system for our clients and others in need.

Start with us! Stay with us! Grow with us!


Please note:

      Selection Plan

      FOR ASSISTANCE IN APPLYING:

      Check out ourApplicant Tips on How to Apply! Need more resources Visit ourApplicant Toolkitfor additional support throughout the recruitment process.

      BEFORE YOU APPLY:

      • Note: Theonly wayto apply to this posting is via the Apply or Apply Online buttons on the official State of Connecticut Online Employment Center job posting.

      AFTER YOU APPLY:

      • Some email providers may experience delays or issues delivering messages. To avoid missing important updatessuch as referral questionnaires or interview scheduling linksplease check yourPersonal Status Boardregularly.
      • For added convenience you can also enable text (SMS) notifications. To do this log in to your Personal Status Board and select Update My Contact Information.
      • Referral Questions:This posting may require completion of additional Referral Questions (RQs) which must be completed by the questionnaires expiration date. If requested RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).

      QUESTIONS WERE HERE TO HELP:

      Due to high volume we are unable to confirm receipt or provide status updates directly. For recruitment updates please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process reach out to Joseph K. Fried at .

      Join the State of Connecticut and take your next career step with confidence!

      PURPOSE OF JOB CLASS (NATURE OF WORK)
      In a state agency this class is accountable for independently performing a full range of secretarial support functions requiring an understanding of organizational policies and procedures.
      EXAMPLES OF DUTIES

      Performs a variety of secretarial duties as described in the following areas:

      • TYPING:
        • Using computers tablets and other electronic equipment formats and types a full range of correspondence reports bills drafts etc. from rough draft transcription dictated notes etc.;
        • Proofreads for content;
        • Edits using knowledge of grammar punctuation and spelling.
      • FILING:
        • Designs office filing systems;
        • Organizes and maintains files (including confidential files);
        • Maintains updates and reviews reference materials and manuals.
      • CORRESPONDENCE:
        • Composes complex letters and/or memoranda etc. (e.g. explaining departmentpractices/policies) for own or supervisors signature.
      • REPORT WRITING:
        • Compiles information from a variety of sources and prepares narrative or statisticalreports exercising judgment in the selection of items to be included.
      • INTERPERSONAL:
        • Greets and directs visitors;
        • Answers phones and screens incoming calls;
        • Provides advice to callers regarding policy and procedures (e.g. citing a regulation tosolve a specific problem);
        • Coordinates with others both within and outside of the organization on a variety of non-routine matters.
      • PROCESSING:
        • Screens letters memos reports and other materials to determine action required;
        • May make recommendations to the supervisor.
      • SECRETARY:
        • Arranges and coordinates meetings (including space and equipment);
        • Researches assembles and coordinates meeting materials (e.g. charts graphsreports);
        • Writes minutes of meetings lectures conferences etc. from rough draft;
        • Takes notes and/or meetingminutes;
        • Prepares expense accounts;
        • Makes travel arrangements.
      • OFFICE MANAGEMENT:
        • Maintains an inventory of supplies and equipment;
        • Orders supplies when necessary;
        • Completes processes and maintains paperwork for purchasing (e.g. ordersrequisitions invoices etc.);
        • Maintains time and attendance records;
        • Assists in preparing and monitoring the office budget (e.g. compiles figures reviewsstatistical reports verifies expense items);
        • Designs and initiates new forms and procedures to facilitate workflow;
      • Performs related duties as required.
      KNOWLEDGE SKILL AND ABILITY
      • Considerable knowledge of
        • office systems and procedures;
        • proper grammar punctuation and spelling;
      • Knowledge of
        • business communications;
        • departments/units policies and procedures;
        • business math;
      • Skills;
        • interpersonal skills;
        • oral and written communication skills;
      • Ability to
        • schedule and prioritize office workflow;
        • operate office equipment which includes computers tablets and otherelectronic equipment;
        • operate office suite software;
        • take notes (shorthand speedwriting or other method acceptable to the supervisor).
      MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE
      Three (3) years of experience above the routine clerk level in office support or secretarial work.
      MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE
      One (1) year of the General Experience must have been as a Secretary 1 or its equivalent.
      MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED
      College training in the secretarial sciences may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of two (2) years.
      PREFERRED QUALIFICATIONS
      • Experience supporting clinical and leadership staff with administrative tasks and contributing to compliance and quality improvement activities.
      • Experience providing administrative support in a healthcare behavioral health or human services setting.
      • Experience in front-desk operations including greeting visitors managing phone email and in-person inquiries and coordinating appointment scheduling.
      • Experience handling sensitive information with discretion and maintaining confidentiality in compliance with relevant laws and regulations.
      • Experience using an electronic health record (EHR) system for scheduling document management and record maintenance.
      • Experience independently using advanced features of Microsoft applications including organizing and formatting data in Excel creating and formatting work documents.
      Conclusion

      AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

      The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women minorities and persons with disabilities.


      Required Experience:

      Junior IC


      About Company

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      CT Board of Regents (BOR) & Charter Oak State College Careers Thank you for visiting our BOR-Charter Oak Career Page! We value our employees and are often looking to add new talent to our team. We offer many opportunities for our employees to contribute and stand out as part of our co ... View more

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