Seasonal Tasting Room Support Associate-FFV

About Us

Frank Family Vineyards is one of Californias most celebrated wineries known forclassicNapa Valley Chardonnay and Cabernet Sauvignon. It was founded by Rich Frank former Disney Studios President and his wife Leslie an Emmy-winning journalist. They built the winery with the belief that every guest should be treated like familyand that spirit shows up in our award-winning tasting room and in the way we share approachable wine tips hosting ideas and recipes that connect with people at home. Through our Frank for a Cause program we also give back by supporting meaningful organizations all while delivering the quality and connection fans have come to expect.

About the Role

The Tasting Room Support Associate plays a key operational role in ensuring the tasting room runs efficiently smoothly and in alignment with the winerys hospitality standards. This position supports the guest-facing team by preparing spaces restocking products maintaining cleanliness organizing supplies and assisting with behind-the-scenes logistics. By providing reliable operational support the Tasting Room Support Associate enables the hospitality team to deliver exceptional guest experiences and maintain a polished professional tasting environment.

Key Responsibilities

Prepare tasting spaces for daily service including setup of glassware water stations menus and supplies

Maintain clean and organized work areas (bars tables guest spaces polishing stations restrooms stock rooms)

Restock wines merchandise glassware and guest supplies throughout the day

Assist with back-of-house support such as polishing glassware dishwashing and replenishing tools/equipment

Ensure proper storage organization and rotation of product (wine merchandise culinary elements if applicable)

Support hospitality team with running bottles carrying out purchases and packaging wine orders

Assist with trash recycling and bussing to ensure a tidy and welcoming guest environment

Provide support during events club gatherings and VIP experiences with setup service flow and breakdown

Follow all safety sanitation and compliance procedures

Collaborate with team members to ensure smooth operations and exceptional guest service

About you

Strong work ethic with the ability to stay organized and prioritize tasks

Comfortable working in a fast-paced environment with frequent physical tasks

Professional positive and team-oriented demeanor

Reliable punctual and willing to support weekends holidays and events

Strong attention to cleanliness detail and presentation standards

Basic knowledge of or interest in wine and hospitality (training provided)

Why youll love it here

• Our culture is built on bringing our whole selves being courageous and delivering together its our DNA and the heart of who we are at TWE.

• We prioritize your growth with access to global career opportunities and structured programs designed to support your health wellbeing and career development.

It takes all varietals

Just like the wide range and variety of brands in our wine portfolio TWE embraces diversity and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age protected veteran status disability or any other legally protected characteristic. If you require assistance or accommodation during the application process please contact quoting the job title and reference number.

Compensation
Base pay: Hourly rate ranges from $19.23 to $22.60 per hour based on experience skills role scope location and business needs.
Incentive pay: Eligible to participate in the Direct-to-Consumer Sales Incentive Plan (DSIP) offering variable compensation based on site performance. Incentive pay is not guaranteed.
Estimated on-target earnings (OTE): $21.53 to $24.86 per hour based on base pay plus target DSIP at target performance (where applicable). Actual earnings vary based on site performance hours worked and role classification.