Seasonal Learning Trainer, IAZ1 Learning

The Seasonal Trainer is responsible for the execution of Behind the Smile a new Tier 1 new hire on boarding program within RDC with a focus on providing a welcoming exciting and engaging new hire experience. The Seasonal Trainer plays a key role in driving the success of the on boarding program by supporting new hires in acclimating to their roles and feeling connected to Amazon culture. The Seasonal Trainer also works with operations managers area managers production assistants and associates to constantly improves the long-term capabilities of the area to which they are assigned.



Key job responsibilities
Execute a consistent best-in-class new hire experience in a rapid and complex changing work environment
Using a hands-on approach engage and excite newly hired employees in a welcoming and supportive environment
Drive operational mechanisms to ensure an exceptional reliable onboarding experience
Facilitate a smooth transition from onboarding to in-path training while remaining engaged and acting as a resource for new hires
Analyze and interpret metrics to identify areas for continuous improvement
React quickly to serve as a resource for specific barriers and determining the correct steps to resolve.
Drive effective teamwork communication and collaboration across disparate groups with competing priorities.
Support a 24/7 environment that has multiple shifts and seasonal staffing ramps to meet customer demand.
*Amazon Operations and Distribution is a 24/7 environment and shifts may change due to business needs. Full shift flexibility including holidays nights and weekends is needed for this role.

- Experience in driving process and tool improvements

- High school diploma or equivalent
- Experience using strong customer service communication and interpersonal skills

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment Amazon offers EAP Mental Health Support Medical Advice Line 401(k) matching. Learn more about our benefits at AZ GOODYEAR - 19.00 - 19.00 USD hourly