Scrum Master

This role will be a W2 employee of Lighthouse Technology Services. No C2C or subcontracting arrangements will be considered.

Lighthouse Technology Services is partnering with our client to fill their Scrum Master II position! This is a 12-18 month contract and will be hybrid 4 days on site in Buffalo NY or Wilmington DE.

What Youll Be Doing:

• Lead servant-leadership and mentorship for multiple cross-functional agile teams supporting a major modernization effort focused on customer experience transformation and legacy system conversion
• Facilitate and optimize team ceremonies including sprint planning daily stand-ups backlog refinement sprint reviews and retrospectives across both Scrum and Kanban teams with varying team sizes (7-20 members)
• Drive dependency management and cross-team coordination ensuring seamless flow of work across multiple teams and proactively communicating delays risks and impacts to stakeholders including C-suite executives
• Analyze delivery metrics and team predictability trends using data-driven insights to identify and mitigate risks before they escalate leveraging tools like RAID logs and escalation patterns
• Coach teams on advanced agile practices including user stories story mapping ATDD TDD continuous integration and effective use of information radiators to create high-performing self-organizing teams
• Partner closely with Product Owners and technical leads on two primary teams: a Kanban-focused data analytics/quality team working in Snowflake and a large high-visibility Scrum team serving finance and legacy system data analytics
• Foster a culture of continuous improvement through transparency collaboration and retrospectives curating team-level coaching content and mentoring less experienced Scrum Masters
• Address blocking issues requiring cross-team support or elevated authority keeping teams focused on achieving goals while maintaining visibility into workflow and impediments

What Youll Need to Have:

• 5-6 years of experience as a member of agile teams including minimum 2 years as a Scrum Master with demonstrated success in both Scrum and Kanban frameworks
• Strong experience with SAFe/scaling methodologies and managing dependencies across multiple teams in enterprise environments particularly in banking or highly regulated industries
• Solid proficiency with Jira Confluence Miro and ability to understand/work with Power BI for delivery metrics and data visualization
• Proven ability to analyze delivery data predictability trends and team metrics (throughput flow) to proactively identify and mitigate risks
• Polished communication and leadership skills with experience working with C-suite and executive stakeholders - ability to influence without direct authority
• Experience in structured enterprise banking environments with data analytics data quality initiatives or modernization/migration projects strongly preferred
• Demonstrated expertise in managing risk visibility escalation patterns and facilitating cross-team coordination in fast-paced high-visibility initiatives
• Strong understanding of agile best practices beyond ceremony facilitation - focus on accountability metrics-driven improvement and structured delivery patterns

Pay Range: $68-78/hr

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