Scrum Master, Energy Management Systems

is building the power infrastructure that makes the AI era possible. As AI demand surges past what the grid and traditional data centers can support provides a new class of power technology proven at gigawatt scale and trusted by the worlds leading cloud and AI companies. Our systems are already deployed across 2.5 GW of hyper-scale campuses validated by top U.S. national labs and certified for grid-safe operation by major utilities. With real products in the field were scaling faster than the grid can transforming power from a bottleneck into a competitive advantage for the companies building the future.

Role Overview

is seeking a Scrum Master for the Energy Management System (EMS) team. This role drives agile execution within the EMS team owns the flow of work raised by external teams into the EMS teams internal backlog safeguards the integrity of agile practices across the teams management group and partners with managers to keep priorities aligned with shifting business needs. The ideal candidate is equal parts facilitator process steward and cross-functional coordinator who can operate effectively without direct authority over the people they coach.

Key Responsibilities

External and Internal Ticket Ownership

• Serve as the single point of accountability for all issue tickets raised by teams outside the EMS team including other internal teams field operations partners and customers.
• Triage categorize and ensure every external ticket is accurately mapped to a corresponding internal work item maintaining clear and auditable traceability between the two.
• Maintain data integrity within Azure DevOps the teams ticketing system ensuring no external request is lost duplicated or left unlinked.
• Track external tickets through to resolution and communicate status back to the originating team.

Agile Process Stewardship

• Ensure all EMS team managers and leads consistently and correctly apply agile and Scrum practices.
• Coach managers on agile principles ceremonies and artifacts; identify deviations from the established methodology and work with leaders to correct them.
• Facilitate core Scrum events (sprint planning daily stand-ups sprint reviews and retrospectives) so they deliver value rather than overhead.
• Define monitor and report on agile health metrics such as velocity cycle time and backlog hygiene to surface process gaps early.

Cross-Functional Prioritization

• Partner closely with other managers in the team to continuously evaluate and reprioritize the backlog as conditions change.
• Facilitate transparent trade-off discussions when priorities conflict balancing urgency team capacity and business value.
• Translate shifting priorities into clear actionable adjustments in the EMS teams sprints and backlog.
• Act as a neutral coordinator across managers to keep the team aligned and focused on the highest-value work.

General Scrum Master Duties

• Remove impediments and shield the team from disruption so members can focus on delivery.
• Foster a culture of continuous improvement collaboration and accountability.
• Champion transparency through clear up-to-date dashboards and reporting.

Required Qualifications

• 3 years of experience as a Scrum Master Agile Project Manager or in a similar role.
• Demonstrated hands-on experience managing issue and ticket workflows in Azure DevOps (ADO).
• Strong working knowledge of Scrum Kanban and broader agile frameworks.
• Strong technical understanding of the EMS teams systems and software enough to triage issues scope and prioritize work and communicate credibly with engineers. The role does not require hands-on software development.
• Proven ability to coach and influence managers and peers without direct authority.
• Excellent organizational facilitation and communication skills.

Preferred Qualifications

• Certified Scrum Master (CSM PSM) or equivalent agile certification.
• Experience in a technical or engineering environment spanning software hardware and industrial systems.
• Experience coordinating across multiple teams or disciplines simultaneously.
• Familiarity with reporting and analytics tools (e.g. Power BI) for tracking delivery metrics.
• Exposure to energy management systems battery energy storage or industrial control environments (e.g. SCADA PLCs) is a plus.
• Fluency in Spanish is a strong plus.

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For US-based roles - What youll get:

• Competitive salary annual performance-based bonus eligibility
• Medical dental and vision insurance
• 401(k) with company match
• Paid time off and company holidays

For Mexico-based roles - What youll get:

• Competitive salary annual performance bonus eligibility
• Christmas Bonus (Aguinaldo): 30 days
• Major medical expenses and life insurance
• Paid time off and holidays (per local policy)

For all roles:

• Professional development and growth opportunities
• Opportunity to grow with a mission-driven team shaping the future of clean energy
• Equal Opportunity: is committed to equal employment opportunity and to maintaining a work environment free of harassment discrimination or retaliation.
• Accommodations: If you need an accommodation during the application process email
• Benefits vary by role and location and are subject to change.