Scrum Master Advisor I

Calling all innovators find your future at Fiserv.

Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.

Job Title

About your role:

Lead Agile delivery and business analysis activities for product and process initiatives that support business goals. Partner with product owners stakeholders developers and user experience teams to define requirements manage the backlog and improve delivery practices. This role matters by helping teams deliver clear valuable and high-quality outcomes through disciplined Scrum execution and structured business analysis.

What youll do:

• Facilitate Scrum ceremonies including daily stand-ups sprint planning sprint reviews and retrospectives.
• Coach team members and stakeholders on Scrum Kanban and Agile delivery practices to improve planning execution and continuous improvement.
• Remove delivery impediments escalate risks when needed and help the team maintain progress against sprint commitments.
• Partner with stakeholders to gather analyze and document business requirements user stories and acceptance criteria.
• Refine and manage the product backlog to align priorities business objectives and delivery timelines.
• Clarify functional requirements for development teams and support solution decisions through gap analysis process analysis and impact assessment.
• Track and report sprint progress team velocity delivery metrics and requirement status to stakeholders.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience youll need to have:

• 5 years of experience in business analysis Scrum Master work or Agile project delivery within a technology or product environment.
• 5 years of experience facilitating Agile ceremonies and applying Scrum Kanban or Scaled Agile Framework (SAFe) practices across cross-functional teams.
• 5 years of experience gathering business requirements writing user stories defining acceptance criteria and maintaining product backlogs.
• Experience using Jira Confluence or similar Agile lifecycle management and documentation tools.
• Experience translating business requirements into functional or technical specifications and workflows.
• Certified ScrumMaster (CSM) Professional Scrum Master (PSM) SAFe Agilist Certified Business Analysis Professional (CBAP) PMI Professional in Business Analysis (PMI-PBA) or equivalent certification-based experience.
• Bachelors degree in business information technology or a related field or equivalent combination of education related experience and/or military experience.

Experience that would be great to have:

• Experience with process modeling data analysis and reporting tools.
• Experience supporting user experience and user interface requirements with design and product teams.
• Experience in financial services payments or regulated technology environments.

Important info about this role:

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including but not limited to F-1 (OPT CPT STEM) H-1B H-2 or TN or any candidate requiring sponsorship now or in the future will not be considered for this role.
• Were better together! This role is fully on-site.
• This is a full-time direct-hire position and no contract options or unsolicited agency submissions will be considered.

#LI-IH1

This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Massachusetts Maryland Minnesota New Jersey New York Nevada Rhode Island Vermont Virginia Maine or Washington.

It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

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