School Success Caseworker

The International Rescue Committee (IRC) responds to the worlds worst humanitarian crises helping to restore health safety education economic wellbeing and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein the IRC is one of the worlds largest international humanitarian non-governmental organizations (INGO) at work in more than 40 countries and 29 U.S. cities helping people to survive reclaim control of their future and strengthen their communities. A force for humanity IRC employees deliver lasting impact by restoring safety dignity and hope to millions. If youre a solutions-driven passionate change-maker come join us in positively impacting the lives of millions of people world-wide for a better future.

This position is represented by the OPEIU union and subject to the terms and conditions of a collective bargaining agreement.

This position has an end date of 30 September 2027.

Job Overview: The IRC Atlanta Youth Program helps refugee youth build the skills and resources to succeed in school. The School Success Caseworker connects newcomer families with schools and with special learning or medical needs to school- and community-based resources supports engagement with local school systems and leads family outreach and referral efforts. This position reports to the Youth Supervisor.

Responsibilities include but are not limited to:

Afterschool Program:

• Implement daily in-person afterschool and summer program activities.

• Provide tutoring homework assistance mentoring and social-emotional learning support.

• Support student recruitment attendance monitoring and family outreach.

• Coordinate workshops enrichment opportunities and field trips.

• Maintain participant records case notes and program data.

• Support school enrollment activities and orientation events under direction of the Coordinator.

• Assist with volunteer coordination and support activities as assigned.
  

Education Case Management:

• Receive and respond to referrals from IRCs internal referral system collaborating with staff across IRC programs.

• Receive and respond to referrals from school partners for families needing help connecting to school or navigating instructional changes.

• Support the grant management outcomes tracking monitoring and evaluation compliance and funder reporting including RSIG-DHS services billing and monitoring.

• Support families of children with complex medical or learning needs in accessing accommodations such as IEPs therapeutic services (PT/OT/Speech) hospital homebound 504 plans Extended Learning Time counseling and afterschool programs.

• Serve as a point of contact for school staff to help coordinate services for IRC clients.

• Use interpretation services conduct family outreach attend school meetings and help families navigate and engage with the school system.

• Refer to Health and Wellness Extended Case Management and other services to meet students complex needs.

• Build supportive trauma-informed relationships with refugee youth and families to support their academic and long-term goals.
  

Program Monitoring and Reporting:

• Track data and complete reporting to meet funder and internal monitoring requirements.

• Complete case notes and maintain a case record for all clients served.

• Gather feedback to improve IRCs partnership with districts schools and enrollment processes.
  

Program Support:

• Support enrollment of school-aged IRC-resettled youth in local schools including transporting families as needed.

• Connect with school district staff to strengthen IRCs partnership with the district and schools.

• Participate in program meetings and staff development as an engaged team member.

• Comply with all policies procedures and protocols of the agency.

• Other duties as assigned.
  

Education: Bachelors degree in education social work or related field of study preferred.

• Minimum two years experience working with students and families in education or social services such as family engagement or case management.

• Experience working with refugee and/or immigrant populations; cross-cultural or overseas experience.

• Experience working with multi-lingual learners or supporting families of multi-lingual learners.
  

Demonstrated Skills & Competencies:

• Experience in local education and social service systems for youth.

• Strong understanding of accommodations and supports for children/families with complex needs.

• Flexible and adaptable able to adjust plans quickly to student needs or unexpected circumstances.

• Strong written verbal and interpersonal communication skills.

• Able to work well with diverse cultural backgrounds; strong attention to detail.

• Able to work independently and as part of a team including remotely managing time and tasks responsibly.

• Able to manage multiple tasks in a fast-paced diverse environment.

• Fluent in predominant language of local client base a plus but not required (Dari Pashto Arabic Swahili Kinyarwanda etc.).

• Proficient in Microsoft Office applications (Word Excel Outlook); ability to use the internet and other digital tools for data entry research and problem-solving purposes.

• Valid drivers license and access to a personal insured vehicle.
  

• A combination of standard office environment remote work and field time within the service delivery area to perform the above outlined responsibilities.

• May require occasional weekend and/or evening work.

Compensation: ($21.61/hr - $22.75/hr). Ranges are based on various factors including the labor market job type internal equity and budget. Exact offers are calibrated by work location individual candidate experience and skills relative to the defined job requirements

Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity Service Equality and accordance with these values the IRC operates and enforces policies on Safeguarding Conflicts of Interest Fiscal Integrity and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection power sharing debate and objectivity to deliver the best possible services to our clients.

Cookies: IRC offers a comprehensive and competitive benefits package. Highlights include 10paid sick leave 10U.S. holidays 20-25generous paid time off based on role and tenure medical insurance starting at $163/month dental starting at $6.50/month and vision starting at $5/month flexible spending accounts (healthcare dependent careand commuter) a 403(b) retirement savings plan with employer match (immediate vesting) along with a non-elective employer contribution based on age and years of service (3-year vesting) disability and life insurance and an Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race sex color national origin religion sexual orientation age marital status veteran status disability or any other characteristic protected by applicable law.