School Operations Manager | Elementary School

Position Title: School Operations Manager Elementary School

Location: New Haven CT

Reports To: School Principal

Employment Type: Full-time Exempt

Start Date: Immediate Hire (SY26-27)

Salary Range: $50000 - $70000 commensurate with experience.

ABOUT BOOKER T. WASHINGTON ACADEMY

Booker T. Washington Academies (BTWA) in New Haven CT serves K4 scholars at its Elementary campus and grades 58 at its Middle School campus. Founded in 2014 around Booker T. Washingtons credoExcellence is doing common things in uncommon waysBTWA balances a rigorous academic program with the cultivation of morals character self-discipline responsibility for ones actions lifestyle work ethic and educational uplift.

Scholars develop proficiency in reading writing critical thinking discussion and problem-solving to meet college and career goals while embracing and demonstrating the morals character self-discipline and work ethic to be leaders in life and community.

About the Opportunity

Booker T. Washington Academy (BTWA) is seeking an Operations Manager who brings steadiness care and a strong systemsbuilding mindset to our Elementary School campus. The Operations Manager ensures that our K4 building runs smoothly each day creating the organized welcoming and predictable environment that allows excellent teaching and joyful learning to flourish.

As a key member of the BTWA ES team the Operations Manager oversees the daily operational administrative and logistical systems that make a highfunctioning school possible. Reporting to the Elementary School Principal and working very closely with both the school leadership and Elevate executive leadership teams this operations leader manages frontoffice operations facilities coordination student data systems compliance vendor relationships and family communications. The role is central to maintaining a warm efficient and valuesaligned school environment that supports students staff and families.

The ideal candidate is a thoughtful operator who anticipates needs solves problems before they escalate and takes pride in creating a school experience where children feel safe and cared for and teachers can focus fully on instruction. This role is perfect for someone who understands how much the unseen work of operations shapes the daily experience of a K4 campus and who is energized by making complex logistics feel seamless.

This is an excellent opportunity for an experienced operational professional who wants to contribute to a highperforming missiondriven school community and make a lasting impact on the lives of children and families in New Haven.

Key Responsibilities of the Role

As the next Operations Manager at BTWA ES you will be primarily responsible for:

School Operations & Logistics

• Oversee daytoday school operations to ensure all systems materials and facilities are prepared for smooth school functioning.

• Manage procurement inventory and vendor coordination including food service transportation custodial and technology providers.

• Coordinate arrival dismissal and bus logistics in partnership with the district transportation office ensuring safe and efficient routines for K4 students.

• Maintain student records and school data systems (attendance registration compliance reporting) with accuracy confidentiality and timeliness.

Administrative Support & Scheduling

• Serve as a key administrative partner to the Elementary School Principal coordinating calendars meetings logistics and communications.

• Draft and distribute clear accessible communications to staff and families; support translation and outreach needs to ensure inclusivity.

• Provide exceptional frontline service for families and visitors ensuring the front office is welcoming professional and aligned to BTWAs values.

• Supervise and support frontoffice staff delegating tasks to ensure efficient and highquality office operations.

Facilities Safety and Compliance

• Ensure the school building is clean safe and functional each day; coordinate maintenance needs and track work orders with vendors and district partners.

• Implement and maintain operational systems that support school safety emergency procedures and compliance requirements.

• Manage supply requests and ensure instructional and office spaces are fully stocked and equipped to support teaching and learning.

Culture of Excellence

• Model exceptional customer service professionalism and problemsolving in all interactions with students staff families and external partners.

• Proactively identify and improve operational inefficiencies to better support student learning and staff effectiveness.

• Support planning and logistics for school events professional development sessions and family engagement activities.

CampusBased Leadership Responsibilities

As a core member of the BTWA ES leadership team the Operations Manager contributes to sustaining a highfunctioning studentcentered school environment. This includes:

• Supporting the refinement and continuous improvement of BTWAs operational systems culture routines and schoolwide logistics to ensure they reflect the schools mission and values.

• Providing operational leadership across schoolwide priorities including scheduling compliance and community engagement needs.

• Navigating ambiguity embracing feedback and modeling a growth mindset as the school evolves and strengthens its systems.

• Taking initiative and ownership across operational domains stepping into areas beyond the job description when needed to ensure student and staff success.

• Supporting enrollmentrelated administrative tasks for the ES campus including family outreach coordination of school tours and management of enrollment documentation and compliance.

Qualifications of the Ideal Candidate

While no one candidate will embody all the qualifications enumerated below the ideal candidate will possess many of the following professional and personal abilities attributes and experiences:

Required Qualifications

• A Bachelors degree or equivalent experience in a relevant field.

• At least 35 years of experience in school operations office management or administrative support required

• Demonstrated experience managing complex systems logistics and workflows with a high degree of organization and follow-through.

• Comfort using data systems and technology platforms (i.e. PowerSchool Excel Google Workspace); able to quickly learn new tools.

• Commitment to educational equity and deep alignment with the mission and values of ECS and BTWA including a resolute and unshakable belief in the potential of every student to learn grow and achieve at a high level.

• A strong sense of reflection and personal accountability for student and stakeholder growth achievement and overall experience.

• Deep understanding of and genuine excitement for working in both a founding school and a single-gender/all-boys school community

Preferred Qualifications

• Bachelor degree is preferred

• Experience in an urban high-expectations and charter school setting is a plus

• Experience working with a single-gender and/or founding school start-up environment is highly preferred

Core Competencies

• Operational Excellence You can build and manage systems that are accurate efficient and scalable in a school environment.

• Service Orientation Youre energized by helping others solving problems and supporting a strong adult and student culture.

• Flexibility & Initiative You thrive in fast-changing environments and take initiative to solve problems before they escalate.

• Attention to Detail You take pride in accuracy quality and consistency in everything you manage.

• Discretion & Confidentiality You are professional respectful and trustworthy with sensitive student and school data.

Mindsets We Value

Our team is passionately committed to the vision and values of Elevate Charter Schools and Booker T. Washington Academy. The ideal candidate will have a positive mindset a very strong work ethic an inner drive for excellence and will thrive working in an entrepreneurial and results-driven environment

Additionally we deeply value and are actively seeking candidates who demonstrate the following mindsets and beliefs:

• Mission-Driven: In addition to deeply aligning and embodying the mission and values of ECS and BTWA you believe in the brilliance and promise of all students particularly students of color and want to be part of their success story.

• Growth-Oriented: You welcome feedback are deeply reflective on your personal practices and are constantly seeking to improve your craft.

• Entrepreneurial: You are flexible solutions-focused and energized by the opportunity to build something from the ground up.

• Collaborative: You thrive in a team-based culture and believe that collective effort drives school success.

• Commitment to Excellence: You hold yourself and others to the highest of standards and have a student-centric whatever it takes mentality to create a learning community where all students and stakeholders can grow and thrive.

Compensation and Benefits

At Elevate Charter Schools we are committed to ensuring fair and equitable compensation based on the skills and qualifications required for the role. Our salaries are set through a lens of equity and based on an individuals skills education and years of experience relevant to the role.

The salary range for the Operations Manager position is $50000 to $70000 commensurate with experience and qualification and reflective of the responsibilities and expertise needed to succeed in this position. Final salary may be adjusted based on experience and qualifications.

In addition to competitive compensation Elevate offers a range of comprehensive benefits packages to all regular full-time employees at a competitive value.

Physical Requirements

The School Operations Manager position requires the ability to perform the following physical activities with or without reasonable accommodation:

• Mobility: Ability to move around the office and school buildings attend meetings visit classrooms and participate in professional development activities.

• Vision: Clear vision to read documents view computer screens for extended periods and present information to groups.

• Hearing: Ability to hear conversations and presentations in various settings.

• Communication: Clear speech to effectively communicate with teachers staff administrators and parents.

• Occasional Physical Demands: Ability to lift and carry light materials (such as books and documents) bend or reach to access files or materials and stand for extended periods during meetings or presentations.

Elevate Charter Schools and all of our campuses and the campuses we support are committed to providing a supportive work environment and will make reasonable accommodations for qualified individuals with disabilities to perform the essential functions of the role.

Elevate Charter Schools is an Equal Opportunity Employer.

Elevate is a nonprofit charter management organization serving public charter schools in Connecticuts urban communities. Our scholars are 99% Black and Brown and Elevate deeply values inclusion representation and diversity across our staff.

Elevate Charter Schools is committed to fostering a diverse inclusive and equitable environment for all stakeholders. We encourage individuals of all backgrounds and experiences to apply especially those who share a similar background to the communities we serve.

If you have questions about the application process experience any challenges or need support completing your application please reach out to our talent team at We are committed to ensuring an accessible and welcoming experience for all candidates.

Required Experience:

Manager