School Bus Dispatcher

Responsibility Profile:

• Provide friendly professional and courteous customer service to parents school district personnel drivers monitors and the public while handling questions
• Greet visitors employees and customers in a welcoming and professional manner while maintaining a positive office environment.
• Dispatching drivers and monitors for school routes transit routes and paratransit
• Monitor daily route coverage and make real-time operational decisions to address call-outs delays breakdowns or emergency situations in a professional and efficient manner.
• Utilize telephones two-way radios email and dispatch software to communicate effectively with staff and customers.
• Demonstrate reliability strong organizational skills and the ability to multitask in a fast-paced environment.
• Work closely with supervisors and management to resolve operational issues and ensure continuity of service.
• Prepare and maintain daily schedules route information reports and other operational documentation.
• Maintain accurate records including school calendars paratransit records and operational logs.
• Utilize computer systems and programs efficiently including Microsoft Office email systems routing software and other transportation software
• Maintain confidentiality and professionalism when handling sensitive employee or student information.
• Perform other duties as assigned.
• Must acquire CDL within six (6) months of hire.

Qualifications

• One (1) year of transportation dispatch logistics or customer service experience preferred.
• High School Diploma or equivalent required.
• Strong communication and interpersonal skills.
• Ability to remain calm and make sound decisions in high-pressure or time-sensitive situations.
• Reliable attendance and punctuality required.
• Proficient computer skills and ability to learn transportation software systems.
• Ability to work independently and as part of a team in a fast-paced environment.

Pay: Starting at $22 per hour

Equal Opportunity Employer:

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.

This policy applies to all employment practices within our organization including hiring recruiting promotion termination layoff recall leave of absence compensation benefits training and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications merit and business needs at the time.