Scheduling Coordinator

Senior Helpers

Job Location:

Bolingbrook, IL - USA

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

The Right Caregiver. The Right Client. Every Time.

At Senior Helpers scheduling is more than filling shiftsits about changing lives.

Were looking for an experienced Scheduling Manager (experience in home care is strongly preferred) who thrives in a fast-paced environment and enjoys solving complex scheduling challenges building strong relationships and creating the perfect match between clients and caregivers.

This role is ideal for someone who can stay calm under pressure think several steps ahead and communicate with confidence. Every decision you make directly impacts the quality of care our seniors receive and the success of our caregiving team.

If you enjoy multitasking solving problems and making a real difference every day we want to hear from you.

What Youll Do

As our Scheduling Manager you will:

Match caregivers with clients based on skills personality availability and client needs.
Build and maintain schedules that ensure every client receives reliable high-quality care.
Quickly resolve call-offs emergencies and last-minute scheduling changes.
Maintain strong relationships with caregivers clients and families through proactive communication.
Coordinate staffing for new client starts and schedule changes.
Work closely with Client Services Recruiting and Leadership to ensure appropriate staffing levels.
Monitor caregiver availability overtime and schedule efficiency.
Track attendance missed visits and scheduling trends to improve service delivery.
Review and maintain accurate scheduling records within WellSky or other scheduling software.
Participate in the agencys rotating on-call schedule to provide after-hours scheduling support.

What Were Looking For

Required Qualifications

13 years of scheduling staffing workforce management logistics dispatch healthcare coordination or home care experience is required.
Exceptional organizational and time-management skills.
Strong problem-solving and decision-making abilities.
Ability to remain calm and professional in a fast-paced constantly changing environment.
Outstanding customer service and communication skills.
Comfortable managing multiple priorities simultaneously.
Experience using scheduling software and Microsoft Office.
High school diploma or GED required.
Ability to pass a criminal background check.

Preferred Qualifications

Home care healthcare staffing or senior living experience.
Experience with WellSky or similar scheduling software.
Bilingual candidates are encouraged to apply.

Why Join Senior Helpers

At Senior Helpers youll join one of the nations leading home care providers with a mission to help seniors age safely and independently at home.

We offer:

Competitive pay
Paid training
Career advancement opportunities
Supportive leadership team
Collaborative office culture
Meaningful work that positively impacts seniors families and caregivers every day

Who Succeeds in This Role

The best Scheduling Managers are:

Calm under pressure.
Excellent communicators.
Organized and detail-oriented.
Natural problem solvers.
Customer-focused.
Able to think ahead and adapt quickly when plans change.
Passionate about helping both caregivers and clients succeed.

If youre looking for a career where every day is different your work truly matters and your ability to solve problems makes a difference in peoples livesapply today!

Senior Helpers of Bolingbrook & Southwest Suburbs is an Equal Opportunity Employer.

Required Experience:

The Right Caregiver. The Right Client. Every Time.At Senior Helpers scheduling is more than filling shiftsits about changing lives.Were looking for an experienced Scheduling Manager (experience in home care is strongly preferred) who thrives in a fast-paced environment and enjoys solving complex sch...