Call Center Scheduler Full Time Temp

JOB TITLE: Scheduler

Temporary: Role length: 6 months

GENERAL SUMMARY OF DUTIES:

1. Performs admission of patients by completing all fields as required in an accurate and timely manner.
2. Verifies physician orders patient information insurance information and obtains any additional needed information at the time of admission.
3. Performs pre-registration of patients by completing all fields as required in an accurate and timely manner.
4. Maintains access to and competent in using the internet to verify insurance eligibility and authorization information.
5. Collects at time of admission patient liabilities and assists with calls to patient to negotiate and collect point of service payments.
6. Cross-trains (as needed) to proficiency in Patient Accounts. Fills in as needed for breaks illness and vacations or coverage of shifts.
7. Documents concisely precisely and accurately in the system and on records patient account notes or documents for every patient contact.
8. Answers incoming phone calls and direct to the appropriate destination.
9. Abides by all HIPAA policies and requirements.

Experience:

• High School diploma or equivalent required.
• Two years previous experience with scheduling.
• Computer skills basic office skills knowledge of medical terminology required.

Required Experience:

Contract