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Scheduler Specialty
Job Location:
Job Location:
Chesapeake, VA - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
27 August 2026 (14 days ago)
Posted:
Application Deadline:
24 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Summary
The Scheduler Specialty is responsible for coordinating with patients physicians medical facilities and staff to schedule surgical procedures diagnostic test laboratory testing pre-operative clearances appointments obtaining insurance authorization assisting in the daily operations of the front desk or patient check-in area of the practice as necessary.
This includes all administrative encounters with patients either via telephone or in-person; facilitation of medical/clinical communication among providers staff patients and families; providing prompt response to requests for information from the provider or patient community; and collecting and accurately accounting co-payments or accounts receivable payments.
This position oversees the final disposition of surgery cases between the surgeon and OR staff and oversees all cases scheduled for the assigned practice.
Essential Duties and Responsibilities
Demonstrate a commitment to flexible work scheduling when necessary to ensure patient care. These duties and responsibilities described below represent the general tasks performed daily; other tasks may be assigned.
Surgical Scheduling and Coordination
- Schedule surgeries and oversee scheduled OR cases for assigned physician(s) in the practice.
- Coordinate schedules with the provider(s) and OR surgical schedulers to ensure no lapse of productivity for providers.
- Maintain accountability for scheduling surgical cases in a timely and efficient manner.
- Obtain patients laboratory radiology test results and specialty reports from the electronic medical record as requires for the scheduling of a surgical procedure.
- Obtain insurance pre-authorizations for testing workers compensation cases prescriptions and medications.
- Obtain codes for medical necessity.
Administrative and Provider Support
- Provide administrative/scheduling support to physician(s) by facilitating verbal and written communication between the physician(s) and peers patients and the community.
- Facilitate appointments for consultations follow-up medical testing and clearance.
- Schedule all diagnostic testing and review all diagnostic preparations with the patient.
- Prepare requisitions for laboratory requests.
- Communicate with patients and/or family members regarding insurance coverage and insurance requirements.
- Order prescriptions and/or coordinate pharmaceutical orders via telephone and/or electronic means as ordered by the physician.
Clinical Support
- Provide patient education when necessary.
- Updates medical record with history and medication reconciliation.
- Chaperone patient encounter with physician as requested or required.
- Perform medical intake(s) and interviews patient triage via electronic medical record.
- Obtain vitals for each patient prior to physician encounter.
Front Desk and Patient Services
- Provide assistance and back-up as necessary for the front desk and patient check-in area of the practice.
- Answer telephones triage phone calls records and distribute telephone messages.
- Schedule patient appointments.
- Greet patients and visitors to the practice.
- Register patients and update patient information as needed.
- Request and accept co-payments and accounts receivable payments recording transaction in the practice management system.
- Balance daily log with cash drawer at close of business.
- Scan necessary documentation into patients electronic medical record.
- Release of Information as directed by Practice Manager.
General Responsibilities
- Demonstrate a commitment to flexible work scheduling when necessary to ensure patient care.
- Attend required hospital-wide orientations meetings and in-services.
Supervisory Responsibilities
Reports to: Physician Practice Manager
Supervises: None
Responsibilities: Maintain physicians OR schedules and office schedules.
Qualifications
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience
Minimum Required Education:
- High school diploma or equivalent
Preferred Education:
- Medical Assistant
Experience:
- 2 years in a hospital or medical office setting or healthcare setting with knowledge of surgical scheduling and obtaining insurance authorizations
Certificates Licenses Registrations
There are no certifications/licensures required for this position.
About Company
Chesapeake Regional Healthcare is a health system laser-focused on innovation, known for making medical history in the region and providing patients with truly personal care. Its hospital, Chesapeake Regional Medical Center, is the only independent, community-based acute care hospital ... View more
