Scheduler Scheduling Coordinator – Home Care (In-Office)
Owings Mills, MD - USA
Job Summary
Compensation: $30$34 per hour
Benefits: Medical Dental Vision Paid Time Off (PTO)
We are seeking a dedicated and highly organized Scheduler / Scheduling Coordinator to join our growing Home Care this vital role you will coordinate caregiver schedules support client service delivery and help ensure continuity of care for individuals receiving home and community-based services.
The ideal candidate will have experience in home care scheduling Medicaid-funded programs LTSS (Long-Term Services and Supports) waiver services or care coordination environments. Candidates with experience obtaining Medicaid authorizations coordinating services under managed Medicaid plans or working with Medicaid-based home care programs are strongly encouraged to apply.
This position offers the opportunity to make a meaningful impact on both client outcomes and caregiver success while working in a fast-paced mission-driven healthcare environment.
Develop and maintain accurate daily weekly and monthly schedules for caregivers and home care staff based on client needs and employee availability
Coordinate caregiver assignments based on client care requirements geographic coverage skills certifications and schedule preferences
Communicate effectively with clients caregivers case managers and internal teams to confirm schedules and resolve conflicts
Adjust schedules proactively in response to call-outs client changes emergencies hospitalizations or service interruptions
Maintain detailed records of caregiver assignments client preferences visit schedules and service authorizations within scheduling systems
Monitor service delivery to ensure compliance with client care plans authorized service hours and agency standards
Collaborate with intake care coordination operations and clinical teams to support continuity of care
Assist with tracking Medicaid authorizations service approvals and authorized hours to ensure services are delivered appropriately
Coordinate services for clients receiving Long-Term Services and Supports (LTSS) waiver services personal care services or other Medicaid-funded programs
Work closely with case managers managed care organizations and referral sources regarding service changes and authorization updates
Generate reports on scheduling activity caregiver utilization open shifts service delivery metrics and client coverage needs
Support agency growth by identifying staffing needs and helping optimize caregiver utilization
Minimum of 2 years of scheduling staffing coordination or workforce management experience in home care healthcare LTSS Medicaid or related settings
Experience with home care scheduling strongly preferred
Experience working with Medicaid-funded services LTSS programs waiver programs personal care services or managed Medicaid populations preferred
Experience reviewing tracking or coordinating Medicaid authorizations strongly preferred
Knowledge of home care operations caregiver staffing and service delivery models preferred
Strong organizational skills with the ability to prioritize multiple responsibilities in a fast-paced environment
Excellent verbal and written communication skills
Proficiency with scheduling software EMR systems and Microsoft Office Suite
Experience with HHAeXchange Access Care ClearCare AxisCare AlayaCare or similar platforms is a plus
Ability to solve problems quickly and adapt to changing circumstances
Strong attention to detail and accuracy in documentation and recordkeeping
Knowledge of Medicaid regulations home care compliance requirements and community-based service programs is highly desirable
Competitive compensation: $30$34 per hour
Medical Dental and Vision Insurance
Paid Time Off (PTO)
Stable full-time schedule
Supportive leadership team
Opportunity to work with a growing home care organization
Meaningful work that directly impacts clients and caregivers every day
This role is essential to ensuring that clients receive timely compassionate care while supporting caregivers with efficient scheduling clear communication and coordinated service delivery. Your work will help maintain continuity of care for vulnerable populations receiving home and community-based services while supporting the agencys mission of delivering exceptional care.
Compensation: $30$34 per hour
Benefits: Medical Dental Vision Paid Time Off (PTO)
We are seeking a dedicated and highly organized Scheduler / Scheduling Coordinator to join our growing Home Care this vital role you will coordinate caregiver schedules support client service delivery and help ensure continuity of care for individuals receiving home and community-based services.
The ideal candidate will have experience in home care scheduling Medicaid-funded programs LTSS (Long-Term Services and Supports) waiver services or care coordination environments. Candidates with experience obtaining Medicaid authorizations coordinating services under managed Medicaid plans or working with Medicaid-based home care programs are strongly encouraged to apply.
This position offers the opportunity to make a meaningful impact on both client outcomes and caregiver success while working in a fast-paced mission-driven healthcare environment.
Develop and maintain accurate daily weekly and monthly schedules for caregivers and home care staff based on client needs and employee availability
Coordinate caregiver assignments based on client care requirements geographic coverage skills certifications and schedule preferences
Communicate effectively with clients caregivers case managers and internal teams to confirm schedules and resolve conflicts
Adjust schedules proactively in response to call-outs client changes emergencies hospitalizations or service interruptions
Maintain detailed records of caregiver assignments client preferences visit schedules and service authorizations within scheduling systems
Monitor service delivery to ensure compliance with client care plans authorized service hours and agency standards
Collaborate with intake care coordination operations and clinical teams to support continuity of care
Assist with tracking Medicaid authorizations service approvals and authorized hours to ensure services are delivered appropriately
Coordinate services for clients receiving Long-Term Services and Supports (LTSS) waiver services personal care services or other Medicaid-funded programs
Work closely with case managers managed care organizations and referral sources regarding service changes and authorization updates
Generate reports on scheduling activity caregiver utilization open shifts service delivery metrics and client coverage needs
Support agency growth by identifying staffing needs and helping optimize caregiver utilization
Minimum of 2 years of scheduling staffing coordination or workforce management experience in home care healthcare LTSS Medicaid or related settings
Experience with home care scheduling strongly preferred
Experience working with Medicaid-funded services LTSS programs waiver programs personal care services or managed Medicaid populations preferred
Experience reviewing tracking or coordinating Medicaid authorizations strongly preferred
Knowledge of home care operations caregiver staffing and service delivery models preferred
Strong organizational skills with the ability to prioritize multiple responsibilities in a fast-paced environment
Excellent verbal and written communication skills
Proficiency with scheduling software EMR systems and Microsoft Office Suite
Experience with HHAeXchange Access Care ClearCare AxisCare AlayaCare or similar platforms is a plus
Ability to solve problems quickly and adapt to changing circumstances
Strong attention to detail and accuracy in documentation and recordkeeping
Knowledge of Medicaid regulations home care compliance requirements and community-based service programs is highly desirable
Competitive compensation: $30$34 per hour
Medical Dental and Vision Insurance
Paid Time Off (PTO)
Stable full-time schedule
Supportive leadership team
Opportunity to work with a growing home care organization
Meaningful work that directly impacts clients and caregivers every day
This role is essential to ensuring that clients receive timely compassionate care while supporting caregivers with efficient scheduling clear communication and coordinated service delivery. Your work will help maintain continuity of care for vulnerable populations receiving home and community-based services while supporting the agencys mission of delivering exceptional care.
Required Experience:
IC
About Company
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