SAP WMSD-LE Functional Consultant Greater Philadelphia

Support and improve SAP warehouse shipping and order-to-delivery processes. The role is mainly focused on day-to-day support with participation in projects when needed. Works closely with the Business Process Center (BPC) business users and IT teams.

Responsibilities: 

DAY-TO-DAY (main focus)

• Resolve SAP support tickets for warehouse management (WM) shipping and deliveries (LE) and sales order processes (SD): incidents change requests and user questions
• Find the root cause of issues and fix them or escalate to the right team (developers integration team or vendors)
• Troubleshoot issues between SAP and connected systems: external WMS TMS mobile scanning apps and label printing connected to SAP
• Document every resolution in the helpdesk tool
• Keep warehouse and shipping operations running with minimal disruption

CHANGES AND IMPROVEMENTS

• Review change requests from the business and assess their impact
• Configure SAP WM SD and LE hands-on
• Write functional specifications for developers when custom work is needed
• Test changes (unit integration and regression testing) and support user acceptance testing
• Follow SOX and Segregation of Duties change control rules (approvals documentation audit trail)
• Update process documentation and train end users

PROCESS IMPROVEMENTS

• Work with the BPC team and process owners to find ways to simplify improve or automate warehouse and shipping processes
• Propose solutions aligned with company standards and SAP best practices

PROJECTS (as needed)

• Participate as a functional consultant in SAP projects: requirements design configuration testing training cutover and go-live support
• Hand over new solutions to the support team after go-live

Qualifications :

• 10 years as an SAP WM and SD/LE functional consultant    
• Hands-on experience with SAP ECC
• Both support (tickets) and project experience 
• Experience connecting SAP with other warehouses or transport systems
• Manufacturing or distribution background    
   

Nice-to-have: 

• S/4HANA or EWM
• mobile scanning apps and label printing connected to SAP

Additional Information :

• Hybrid position: 3 days per week onsite
• Location: Greater Philadelphia area
• Employment type: Full-time employee preferred; open to contractors

Note: Please apply with an updated resume your current location and confirmation of your availability for onsite work.

Remote Work :

No

Employment Type :

Full-time