SAP Service Management Consultant

Job Title: SAP Service Management Consultant
Location: Remote (Occasional Travel to Charlotte NC)
Duration: Long-Term Contract (24 Months)

STAFFXPERT LLC is seeking a SAP Service Management Consultant on behalf of our client in Remote (with occasional travel to Charlotte NC). We are seeking an experienced consultant to support enterprise SAP service transformation initiatives. This role will work closely with business and technical stakeholders to design configure and implement SAP Service Management solutions while leading functional workstreams and ensuring successful project delivery.

The ideal candidate will bring strong functional expertise hands-on configuration experience and the ability to drive service process improvements in complex enterprise environments.

• Lead SAP Service Management functional design configuration and implementation activities
• Gather business requirements and define functional solution roadmaps
• Configure and support SAP Service Management processes and integrations
• Facilitate workshops testing deployment and end-user support activities
• Collaborate with cross-functional teams and stakeholders to achieve project objectives
• Lead and mentor functional team members throughout project execution
• Drive business process improvements and best practices for service operations

• 8 years of experience in SAP Service Management
• Strong hands-on expertise in:
  • Service Order Management
  • Service Contracts
  • Warranty Management
  • Field Service Management
  • Resource Scheduling
  • Service Parts Management
  • Related SAP Service technologies
• Minimum of 3 end-to-end SAP Service Management implementations with hands-on configuration experience
• Proven experience leading functional workstreams and managing teams in enterprise project environments
• Strong background in functional design and business process roadmap definition
• Experience supporting Products or Consumer Goods industry environments
• Prior consulting or advisory experience preferred
• Excellent communication stakeholder management and leadership skills

• Experience working in large enterprise environments
• Ability to work independently in a remote delivery model with occasional travel
• Flexibility to travel as required for project needs