Enter a job title or keyword

SAP NS2 Vice President, SaaS Platform & Operations

SAP


Job Location:

Herndon, VA - USA

Monthly Salary: Not provided by the employer
Posted: 15 July 2026 (30+ days ago)
Application Deadline: 12 October 2026
Vacancies: 1 Vacancy

Job Summary

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

COMPANY DESCRIPTION

SAP is the global market leader for business software and related services. SAP National Security Services Inc. (SAP NS2) is an independent U.S. subsidiary of SAP. At SAP NS2 we leverage best-in-breed technologies engineered by SAP to protect the lives assets and information of Americans. We offer SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.

Must be a US Citizen; this position requires access to customer data.

All internals must have Managers approval to transfer.

Proximity to an NS2 office (Herndon VA/Newtown SquarePA) strongly preferred.

About SAP NS2

SAP National Security Services (SAP NS2) delivers secure cloud solutions supporting the U.S. Federal Government and organizations operating in highly regulated environments. As SAP NS2 expands its SaaS portfolio this role will shape secure cloud engineering operations and platform enablement by leading the Enterprise SaaS Operating Model & Engineering Enablement.

Executive Mission:

Build and continuously evolve SAP NS2s enterprise SaaS operating model. Success is measured by accelerating secure software delivery improving operational resilience and customer experience increasing engineering productivity through platform capabilities and automation and building a scalable operating model for SaaS growth.

Organizational Scope:

  • Platform Engineering Enablement
  • DevOps
  • Site Reliability Engineering (SRE)
  • Cloud Operations
  • Application Operations
  • Database Operations
  • Release Engineering
  • Technical Support
  • Operational Governance
  • Operational Security
Strategic Business Outcomes:

Accelerate Secure Software Delivery
  • Increase deployment frequency
  • Reduce lead time for change
  • Improve release quality
  • Expand self-service platform capabilities
  • Reduce operational friction
Standardize Enterprise SaaS Operations
  • Standardize operational processes
  • Establish common governance
  • Define operational KPIs
  • Consolidate tooling
  • Improve operational maturity
Lead Multi-Cloud Platform Operations
  • Executive leadership for AWS Azure and Google Cloud
  • Kubernetes (EKS AKS Gardener Cloud Foundry)
  • Disaster Recovery
  • Capacity Planning
  • Operational Readiness
Build Secure-by-Design Operations
  • DevSecOps
  • Software supply chain security
  • Container security
  • Runtime protection
  • Policy-as-Code
  • Continuous Compliance
Increase Engineering Productivity
  • Automation
  • AI-assisted operations
  • Observability
  • Infrastructure as Code
  • Self-service platform services
Responsibilities:

  • Define and execute the enterprise SaaS operating model.
  • Partner with Engineering leadership to improve DORA metrics and engineering productivity.
  • Improve platform reliability observability incident management and resilience.
  • Build and mentor high-performing technical leadership teams including SAP BASIS administrators Hana DBAs Linux/Windows Administrators and Cloud Engineers.
  • Drive continuous improvement using automation and AI.
  • Communicate operational strategy and business outcomes to executive leadership.
  • Directly engage in customer calls addressing and resolving escalations including P1 P2 and P3 incidents in our 24x7 operational environment

Success Measures:

  • Deployment Frequency
  • Lead Time for Change
  • Change Failure Rate
  • Availability
  • SLO Achievement
  • MTTR
  • Customer Satisfaction
  • Automation Adoption
  • Audit Readiness
Required Qualifications:

  • 15 years executive leadership in SaaS/cloud engineering or operations.
  • Experience leading DevOps SRE Cloud Operations Database Operations Release Engineering and Support.
  • Deep expertise with Kubernetes and multi-cloud platforms.
  • Experience with CI/CD GitOps IaC observability DevSecOps and platform engineering.
  • Executive communication and organizational leadership skills.
  • Extensive experience managing teams in a Managed Cloud Delivery environment with 24x7 operations
  • A strong understanding of SAP BASIS HANA Linux/Windows administration and cloud engineering
  • You should have a proven track record of successfully handling customer escalations and delivering exceptional customer service

Preferred Qualifications:

  • FedRAMP/DoD IL4/IL5 experience.
  • Operational transformation leadership.
  • AI-driven operations.
  • SAP ecosystem familiarity.
  • Large Scale SaaS Operation Engineering
Leadership Expectations:

  • Enterprise systems thinking
  • Business outcome orientation
  • Engineering enablement
  • Operational discipline
  • Security-first leadership
  • Bias toward automation
  • Continuous improvement
Why Join SAP NS2:

Shape the future of secure SaaS delivery for highly regulated customers by building the platform capabilities and operating model that enable engineering teams to deliver software faster operate more efficiently and scale securely.

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:

For SAP employees: Only permanent roles are eligible for the
SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAPs commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is 00USD. The actual amount to be offered to the successful candidate will be within that range dependent upon the key aspects of each case which may include education skills experience scope of the role location etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

We are ethical and compliant
Our leadership credo: Do whats right. Make SAP better for generations to come. We believe that great leadership extends far beyond the mere pursuit of business goals. We value and foster leadership that is driven with purpose and integrity. Our leaders are role models who uphold SAPs values and shape SAPs culture of integrity by demonstrating and championing ethical and compliant behavior towards all stakeholders.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 456704 Work Area: Consulting and Professional Services Expected Travel: 0 - 10% Career Status: Executive Employment Type: Regular Full Time Additional Locations: #LI-Hybrid


Required Experience:

Exec


About Company

Company Logo

SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer soluti ... View more

View Profile View Profile