SAP NS2 Sr. Process Architect
Herndon, VA - USA
Job Summary
We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.
COMPANY DESCRIPTION
SAP is the global market leader for business software and related services. SAP National Security Services Inc. (SAP NS2) is an independent U.S. subsidiary of SAP. At SAP NS2 we leverage best-in-breed technologies engineered by SAP to protect the lives assets and information of Americans. We offer SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers.
This position requires access to customer data.
Must be a U.S. citizen; SAP NS2 does not offer Visa sponsorships for this role.
Allinternalsmust have managers approval to transfer.
ROLE:
Process Solution Architect
REQUIREMENTS:
Extensive experience in business transformation process architecture business process re-engineering process improvement operating model design or related disciplines
Demonstratedability to assess complex business processesidentifyroot causes and systemic issues and design scalable and sustainable future-state processes
Strong understanding of end-to-end process design value streams roles and responsibilities decision points controls performance measures exceptions and governance
Experience assessing process maturityidentifyingcapability gaps and developing target-state maturity models and transformation roadmaps
Strong business acumen and ability to connect process design to strategicobjectives operational performance user experience risk and measurable business outcomes
Strong functional understanding oftechnologyplatforms including ServiceNowand AI tools
Ability toidentifyopportunities for workflow automation self-service improved userexperience stronger controls and AI-enabled capabilities while collaborating withtechnical architects andteams
Strong understanding of process standardization simplification scalability governance controls automation and continuous improvement
Understanding of the process data knowledge governance and organizational foundationsrequiredto successfully adopt automation and artificial intelligence
Exceptional stakeholder management facilitation communication and negotiation skills including the ability to challenge assumptions navigate competing priorities manage resistance and build alignment around a shared future-state vision
Strong understanding of Organizational Change Management (OCM) including stakeholder engagement communications training enablement and adoption
Strong knowledge of ITIL processes and experience working within Agile/SCRUM delivery environments
RESPONSIBILITIES:
Serve as a senior process architecture and transformation advisor for business initiatives
Partner with business leaders process owners and stakeholders to understand strategicobjectives operational challenges risks and desired business outcomes
Lead current-state discovery and process assessments including evaluation of roles responsibilities handoffs decision points controls pain points exceptions and performance measures
Assess process maturity and organizational readiness and help stakeholdersestablishpractical target-state maturity levels and transformation roadmaps
Facilitatethe design of future-state processes that are simplified standardized scalable measurable controlled user-centered and positioned for automation and AI enablement
Challenge the assumptionofcurrent-state processesshouldhelp stakeholders distinguish between true business requirementsrequiredcontrols historical practices and unnecessary complexity
Identifyopportunities toeliminateredundant activities excessive approvals unclear ownership manual handoffs and other barriers to effective and scalable operations
Navigate competing stakeholder priorities andfacilitatedecisionsregardingprocess standardization ownership governance controls performance measures and operating models
Translate businessobjectivesand future-state process designs into clear business capabilities functional requirements and desired outcomes that can be enabled throughAI and modern technology
Partner withtechnicalarchitects and technical teams to translate future-state process designs into scalable platform solutions whilemaintaininga clear distinction between process architecture and detailed technical architecture
Develop process architecture artifacts including current-state and future-state process maps value streams maturity assessments capability assessments operating models and transformation roadmaps
Define measurable success criteria to evaluate process effectiveness automation adoption user experience compliance and business outcomes
Prepare processes for AI and automation by improving standardization data and knowledge quality decision logic governance ownership and exception management
Evaluate AI and automation opportunities based on business value process maturity organizational readiness risk and feasibility prioritizing process simplification before automation
Incorporate OCM into future-state design and partner with business leaders and change communications training and enablement resources to support business readiness and sustained adoption
Facilitateexecutive briefings stakeholder workshops process design sessions maturity assessments and decision-making forums
Collaborate with business analysts and product owners to translate future-state designs into prioritized requirements andprovideprocess guidance throughout Agile/SCRUM delivery
WORK EXPERIENCE:
10 years of progressive experience in business transformation process architecture business process management management consulting business analysis operating model design service management or related disciplines
5 years leading complex business process transformation process architecture or business process re-engineering initiatives
Significant experiencewithAI drivenenterprise workflow and automation platforms
Demonstratedexperience designing future-state processes conducting process maturity assessments and developing transformation roadmaps
Proven ability tofacilitatecomplex stakeholder discussions challenge current-state practices and achieve alignment among stakeholders with competing priorities
Experience partnering with senior leaders technical architects and delivery teams to translate business strategy and process design into functional solutions
Experience with OCM Agile/SCRUMprocess automation AI-enabled workflows or process improvement methodologies
QUALIFICATIONS:
Minimum 4-year University degree or equivalent work experience
Agile project managementcertificationstronglypreferred
BPM Design Thinking service designAgile/SCRUMSAFe TOGAF or business architecture certification beneficial
Travel: 0-10%
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.
We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity age gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability.
Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAPs commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is00USD.The actual amount to be offered to the successful candidatewill be within that range dependent upon the key aspects of each case which may include education skillsexperience scope ofthe role location etc. as determinedthrough theselection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.
AI Usage in the Recruitment Process
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Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 455826 Work Area: Information Technology Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid
Required Experience:
Senior IC
About Company
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer soluti ... View more