SAP Concur- Senior Value Advisor, SMB

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Job Title:SAP Concur Senior Value Advisor SMB NA

Employment Type:Permanent full-time hybrid (travel up to 1520%)

Role Overview

TheSAPConcur ValueAdvisorfor SMBNorth Americais a customer-facing sales support role designed to scale value selling across SAPConcurscorporate segment through digital-first one-to-many engagement models.

This role sits at the intersection of value advisory digital innovation and sales executionleveragingAI automation and reusable digital assets toshowcasethe business value of SAP Concur solutions on ascale.

As a pioneer role theSAP Concur Value Advisor for SMBwill help define and mature a new operating model that shifts value advisory from high-touch engagements to low- and no-touch scalable digital motions accelerating deal velocity increasing win rates and enhancing customer experience.

The role builds onthecore principles of digitaland valueadvisory including enabling customer-facing teams to deliver consistent high-quality value storytelling through standardized and automated approaches.

Key Responsibilities

Customer Value Advisory

• Lead customer engagements toidentifybusiness challenges value drivers and transformation opportunities.

• Develop and deliver business cases value assessments and ROI models aligned to SMB-specific needs.

• Conduct discovery sessions and support customer journey mapping towardT&Etransformation outcomes.

• Present tailored value propositions to executive stakeholders in virtual and digital formats.

• Act as a T&E expert in customer-facing events and develop thought leadership materials to support demand generation.

Digital-First Engagement & Scalability

• Drive adoption of digital-first scalable engagement models including one-to-many and low-touch approaches.

• Utilize digital tools (e.g. microsites video AI-driven platforms) to deliver value at scale.

• Accelerate deal cycles through standardized repeatable processes and methodologies.

Content Strategy & Asset Management

• Develop curate and manage reusable digital value assets (e.g. business cases POVs assessments).

• Ensure content is aligned to regional requirements SMB use cases and industry trends.

• Contribute to andmaintaina centralized digital asset repository to improve scalability and efficiency.

SalesPartnership& Collaboration

• Cross functional partnership to support pipeline creation and deal progression -Sales (AEs)Sales Development (SDRs) Solution Advisors (SAs)Customer Success Managers (CSMs)Servicesandpartners

• Act as a trusted advisor subject matterexpertand advocate for value-based selling methodologies.

• Contribute to internal initiatives focused on process optimization automation and scalability.

Innovation & Continuous Improvement

• Leverage AI automation and digital tools to enhance value delivery and content creation.

• Identifyand implement opportunities to improve customer experience and engagement models.

• Contribute to the evolution ofAdaptive Customer Engagement (ACE)methodologies tools and best practices.

Key Performance Indicators (KPIs)

• Contribution to pipeline growth and revenue impact

• Improvement in deal velocity and win rates

• Adoption of digital tools and scalable assets

Required Skills & Experience

• Experienceinsalesvalue advisorysolution advisory consulting or related roles

• Strong analytical and financial modeling skills with the ability to translate insights into business value

• Demonstrated ability to communicate complex concepts clearly and effectively

• Experienceleveragingdigital tools and platforms to deliver scalable customer engagement

• Strong collaboration stakeholder management and storytelling capabilities

Education

• Bachelors degree in business administration Economics Technology or a related field

• MBA or equivalent advanced degree preferred

Additional Requirements

• Fluent in English (written and verbal);additionallanguages are a plus

• Willingness to travel asrequired(1520%)

Role Differentiation (SMB Focus)

• Emphasis on simplification scalability and speed of value delivery

• Focus on standardized reusable assets vs. bespoke consulting

• Strong orientation toward digital-first one-to-many engagement models

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAPs commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted annual combined range for this position is00USD.The actual amount to be offered to the successful candidatewill be within that range dependent upon the key aspects of each case which may include education skillsexperience scope ofthe role location etc. as determinedthrough theselection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

AI Usage in the Recruitment Process

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Requisition ID: 454796 Work Area: Sales Expected Travel: 0 - 20% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid