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SAP Basis Lead Consultant
Job Location:
Job Location:
Newtown, PA - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
10 June 2026 (30+ days ago)
Posted:
Application Deadline:
7 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Title: SAP Basis Lead Consultant
Location: Newtown Square PA- Onsite
Location: Newtown Square PA- Onsite
12 months contract
Experience: 10 15 Years
Role Overview
We are seeking an experienced Basis Lead Consultant to take full ownership of Basis AMS service delivery across complex and large-scale SAP landscapes for multiple global customers. The ideal candidate must have strong Basis expertise excellent communication skills and proven experience leading teams of 10 consultants in a 24x7 support environment.
This role demands a highly proactive leader who can drive operational excellence ensure SLA adherence mentor delivery teams and collaborate closely with customer and internal SAP teams.
Key Responsibilities:
Service Delivery & Operations
- Lead the end-to-end delivery of AMS services across SAP environments (ECC 6.0 S/4HANA CRM SCM BW/4HANA PI/PO CPI).
- Act as the first point of escalation for all technical delivery issues.
- Ensure on-time delivery SLA compliance and adherence to SAP-standard processes.
- Oversee shift rotations and ensure seamless handovers across global teams.
- Identify delivery risks and create mitigation or response plans.
Technical Leadership
- Guide and mentor teams in Basis Security and Data Growth areas.
- Provide expert support in troubleshooting complex SAP Basis issues across ABAP/Java stacks and HANA DB.
- Drive RCA-based problem-solving for recurring issues.
- Collaborate with cross-functional SAP teams to enable agile resolution of critical incidents.
Reporting & Governance
- Prepare and review:
- Monthly Service Performance Reports
- Weekly Issue Trackers & Open Items
- Monthly Continuous Improvement Reports
-
- Publish SLA KPI and performance insights for leadership and customer stakeholders.
- Maintain quality assurance for all deliverables documentation and service components.
Tools Process & Innovation
- Hands-on experience with SAP Cloud ALM Focused Run (FRUN) and ITSM ticketing tools.
- Promote the adoption of AI-based automations process improvements and service optimization initiatives.
- Ensure robust governance compliance and standardization across delivery processes.
Customer Management
- Engage actively in customer calls consultations and technical discussions.
- Handle complex customer interactions with maturity and clarity.
- Provide customer pulse identify focus areas and recommend improvements to leadership.
Technical & Functional Skills
- Expert-level Basis Administration (HANA DB ABAP/Java stacks system copies upgrades migrations performance tuning).
- Strong exposure to ECC S/4HANA BW/4HANA CRM SCM PI/PO CPI.
- Deep understanding of large-scale and multi-customer SAP landscapes.
- Strong analytical troubleshooting and problem-solving abilities.
Soft Skills
- Excellent verbal and written communication skills for global stakeholder interactions.
- Strong people management mentoring and team coordination abilities.
- Proactive innovative mindset with focus on continuous improvement.
Qualifications
- Bachelors degree in computer science Engineering Information Systems or related field.
- 10 15 years of Basis experience including leadership roles in global environments.
- SAP Basis certification and ITIL
- Proven experience leading teams of 10 consultants in multi-customer delivery models.
