SAP Basis BTP Lead (Hybrid)
Wilmington, DE - USA
Job Summary
This is a hybrid role requiring on-site presence Tuesday through Thursday with remote work available Monday and Friday.
This is an exciting opportunity to join Agilents IT EPS SAP Services and Digital Integrations organization as SAP BASIS / BTP Technical Platform Lead.
As part of a high-performance global IT organization this role is responsible for leading the SAP Technical Platform Delivery and Operations including SAP ECC S/4HANA BTP and associated platforms. The position plays a critical role in ensuring secure scalable and resilient SAP landscape operations while driving cloud adoption automation and AI-led operational excellence.
You will lead a global partner team and partner with business delivery and infrastructure teams to deliver high availability performance optimization and continuous innovation across SAP platforms. This role aligns with Agilents IT System Design & Implementation Expert Job Family contributing to enterprise-wide digital transformation and modernization initiatives. The role demands strong leadership deep technical expertise and the ability to drive operational excellence across global SAP environments.
Primary responsibilities:
- Lead and mentor a global team of SAP BASIS and BTP administrators ensuring 24x7 support coverage.
- Own end-to-end SAP platform operations including installation configuration upgrades patching and system refresh activities across ECC S/4HANA BW GTS E4H MES and BTP environments.
- Drive system reliability availability and performance through proactive monitoring and governance.
- Administer SAP BTP landscape including subaccount setup entitlements user management security configuration and service provisioning.
- Lead SAP technical architecture decisions for hybrid and cloud-native environments (RISE hyperscalers).
- Drive adoption of AIOps for SAP operations (predictive monitoring anomaly detection auto-remediation).
- Implement automation for repetitive BASIS operations (system health checks patching job management).
- Leverage AI/ML tools for incident prediction root cause analysis (RCA) and performance optimization.
- Introduce intelligent monitoring dashboards and self-healing mechanisms across SAP landscape.
- Enable integration of SAP operations with enterprise observability platforms.
- Ensure high availability through HA/DR design (HANA replication clustering failover strategies).
- Monitor and optimize system performance database health and infrastructure utilization.
- Own SAP technical security including SSO & MFA certificates identity management and compliance audits.
- Ensure adherence to ITGC SOX controls and enterprise cybersecurity policies.
- Lead cloud connectivity (SAP Cloud Connector Integration Suite APIs).
- Support enterprise integrations across SAP and non-SAP platforms.
- Act as escalation point for major incidents and ensure executive-level communication.
- Partner with SAP cloud providers and vendors for upgrades and innovation initiatives.
- Support large transformation programs including S/4HANA migration and BTP adoption.
- Manage SAP transport management system (TMS) ChaRM integration and release governance processes.
- Provide technical documentation knowledge transfer and training to internal teams and stakeholders.
Good to have:
- Strong understanding of ITIL-based Service Delivery and Service Management practices.
- Knowledge of AI/ML-based monitoring or AIOps tools for enterprise platforms.
- Experience with SAP ALM tools (Solution Manager Focused Run Cloud ALM).
- Exposure to SAP Rise GTS Ariba and cross-platform integrations.
- Experience with DevOps tools (CI/CD pipelines GitHub Jenkins).
- Experience with SAP RISE hyperscaler-native services (Azure/AWS/GCP).
- Familiarity with automation tools and scripting (Shell Python PowerShell).
- Strong leadership communication and stakeholder engagement skills.
Bachelors or Masters degree in Computer Science Engineering or related field.
- 10 years of experience in SAP BASIS / Technical Platform management.
- Proven experience leading global SAP platform operations and engineering teams.
- SAP certifications in BASIS S/4HANA or SAP BTP.
- Deep expertise in SAP ECC S/4HANA SAP HANA DB and OS platforms (Linux/Unix/Windows).
- Hands-on experience with SAP BTP (Cloud Foundry Kyma Integration Suite Identity services).
- Strong experience in SAP upgrades migrations and S/4HANA conversion programs.
- Expertise in HANA administration (backup/recovery tuning replication).
- Experience with cloud migrations and hybrid SAP landscapes.
- Exposure to automation scripting (Shell Python) and AI-enabled operational tools.
- Strong understanding of SAP security network architecture and connectivity.
- Excellent problem-solving analytical and executive communication skills.
- Ability to lead cross-functional teams and drive transformation initiatives.
- Proficient in documentation and tooling (PowerPoint Visio ServiceNow monitoring tools etc.).
Additional Details
This job has a full time weekly schedule. Applications for this job will be accepted until at least August 17 2026 or until the job is no longer posted.The full-time equivalent pay range for this position is $127680.00 - $199500.00/yr plus eligibility for bonus stock and benefits. Our pay ranges are determined by role level and location. Within the range individual pay is determined by work location and additional factors including job-related skills experience and relevant education or training. During the hiring process a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: Technologies Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals regardless of personal characteristics are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex pregnancy race religion or religious creed color gender gender identity gender expression national origin ancestry physical or mental disability medical condition genetic information marital status registered domestic partner status age sexual orientation military or veteran status protected veteran status or any other basis protected by federal state local law ordinance or regulation and will not be discriminated against on these bases. Agilent Technologies Inc. is committed to creating and maintaining an inclusive in the workplace where everyone is welcome and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility please email or contact 1-. For more information about equal employment opportunity protections please visit Required: 10% of the Time