Salesforce Tester (REMOTE)

Koniag Technology Solutions LLC a Koniag Government Services company is seeking a Salesforce Tester to support KTS and our government position requires the candidate to be able to obtain a Public Trust. Theposition is remote. We offer competitive compensation and an extraordinary benefits package including health dental and vision insurance 401K with company matching flexible spending accounts paid holidays three weeks paid time off and remote. Occasional on-site presence may be required at USDA or customer locations (e.g. FEMA FNA or AMS offices) as directed by the Contracting Officers Representative (COR). Core business hours are MondayFriday 8:00 a.m. 5:00 p.m. ET excluding federal Technology Solutions is seeking aSalesforce Testerto support the USDA Digital Infrastructure Services Center (DISC) Digital Services Center Division (DSCD) Enterprise SaaS Branch (ESB). This role will support multiple USDA task orders primarily focused on theUSDA Food and Nutrition Agency (FNA previously known as FNS) with the ability to providecross-functional testing supportto theFederal Emergency Management Agency (FEMA) Hermits Peak Claims and Loss Information Portal (CLIP)and theUSDA Agricultural Marketing Service (AMS) ATLAS Salesforce Tester will be responsible for planning executing and documenting testing activities across multiple Salesforce-based customer programs. This includes functional testing system integration testing regression testing and user acceptance testing (UAT) support. The tester will work closely with developers business analysts federal leads and end users to ensure that all application enhancements and new features meet defined requirements quality standards and federal compliance requirements before tester will play a critical role inmaintaining the quality and integrityof Salesforce applications across all supported customer programs. This role works within anAgile methodologyand contributes to sprint ceremonies defect management and continuous improvement efforts across amulti-contractor multi-customer is a dynamic role that requires the ability tomanage testing activities across multiple task orderssimultaneously while maintaining thorough documentation and meeting the unique operational technical and security requirements of each customer & Experience:Minimum of1-2 yearsof experience in software quality assurance and testingExperience working onfederal government IT contractsis strongly supportingmultiple concurrent projects or task orderswithin a government contracting working inAgile/Scrum environments including participation in sprint planning backlog grooming sprint reviews and supportingSaaS-based cloud platform testingin a large complex enterprise experience supportingUSDA agencies or federal civilian agenciessuch as FEMA FNS/FNA or AMS is a Skills & Competencies:Salesforce Testing:Demonstrated experience testingSalesforce applications including custom configurations Apex triggers Lightning Web Components (LWC) Flows and integrationsAbility to develop and executetest plans test cases test scripts and test reportsfor Salesforce-based applicationsExperience performingfunctional testing regression testing system integration testing (SIT) and user acceptance testing (UAT)Ability to testthird-party integrationswithin Salesforce environments (e.g. DocuSign Slack Microsoft Teams MuleSoft)Experience validatingdata integrity data validation rules and reconciliationacross Salesforce and connected systemsAbility to performsecurity access testing including validation of user roles profiles and permission setsFamiliarity withSalesforce sandbox environmentsand the ability to manage testing activities across multiple sandbox tiers (e.g. Dev QA UAT Production)Experience testingNo Code/Low Codeconfigurations as well as custom-developed Salesforce solutionsAbility to conductimpact analysis testingwhen changes are made to connected or downstream systemsKnowledge ofSalesforce governance standardsand technical best practices as they relate to quality assuranceDefect Management:Experience identifying documenting tracking and managingdefects and change requestsfrom discovery through resolution and closureAbility to clearly communicate defect details severity and reproduction steps to development teamsExperience usingdefect tracking toolssuch as Jira or Azure DevOps to log and manage defects within Agile sprintsAbility to performroot cause analysisand work collaboratively with developers to verify defect fixesExperience managingregression testing cyclesfollowing defect resolution or new feature deploymentsTest Planning & Documentation:Ability to develop and maintaincomprehensive test plansaligned with product roadmaps and sprint objectivesExperience creating and maintainingtest case libraries and traceability matricesto ensure requirements coverage from identification through deploymentAbility to documenttest results defect reports and testing summariesfor review by federal leads and the CORExperience maintainingup-to-date testing documentationin government-provided tools such as SharePoint or similar platformsAbility to contribute to theQuality Assurance Plan (QAP)and support ongoing quality control activities across all customer programsAgile & Program Support:Familiarity with Agile tools (e.g. Jira Azure DevOps) for sprint tracking backlog management and burndown reportingAbility to contribute tosprint planning daily standups retrospectives and sprint reviewsacross multiple project teamsExperience supportingseparate testing backlogs and sprint managementfor each customer as requiredAbility to clearly communicatetesting status risks and blockersduring Agile ceremonies and in written status reportsExperience contributing toweekly and monthly status reportsthat reflect testing progress defect metrics and quality trendsMulti-Customer & Cross-Functional Support:Demonstrated ability tomanage testing activities across multiple task ordersand customer environments simultaneouslyExperience supporting programs withvarying operational technical and security requirementsAbility to maintainsufficient capacityto support surge testing requirements across FNA FEMA CLIP and AMS ATLAS when neededStrong understanding of how to applyconsistent testing standards and governanceacross different customer programsAbility to collaborate effectively with developers business analysts and federal leads acrossmultiple concurrent programsSecurity & Compliance Testing:Understanding offederal IT security requirementsand ability to support testing activities related to Authority to Operate (ATO) documentationExperience validatingSection 508 accessibility compliancein Salesforce application development and enhancementsAdherence toUSDA IT policies Supply Chain Risk Management (DR 3540-004) and data rights obligationsAbility to meet uniquesecurity and compliance testing requirementsspecific to each customer including FEMA/DHS and USDA agency standardsCommunication & Collaboration:Strong written and verbal communication skillsAbility to work effectively in amulti-contractor multi-customer environment fostering transparency and information sharingAbility to clearly communicate testing results and quality concerns to bothtechnical and non-technical stakeholdersacross different agenciesAbility to supportcustomer-specific testing communicationsand contribute to stakeholder engagement across FNA FEMA and AMS programsDesired Skills & Competencies:Salesforce Certificationssuch as:Salesforce AdministratorSalesforce Platform App BuilderSalesforce AssociateSalesforce AI AssociateTesting & Quality Certificationssuch as:ISTQB Certified Tester Foundation Level (CTFL)Certified Software Quality Analyst (CSQA)AWS Certified Cloud Practitioner or similar cloud platform certificationTechnical Skills:Experience withautomated testing toolscompatible with Salesforce (e.g. Selenium Provar or Salesforces built-in testing frameworks)Familiarity withMuleSoft integration testingacross on-premise and cloud environmentsExperience testingDocuSign integrationwithin Salesforce environmentsFamiliarity withExperience Cloud/Community Portal testingKnowledge ofRobotic Process Automation (RPA)testing approachesExperience testingfile-sharing solution integrationswithin SalesforceFamiliarity withOwnBackupor similar backup and recovery validationKnowledge ofSharePointfor documentation and test artifact managementFamiliarity withUI/UX testing principlesand usability testing methodsProgram & Agency Knowledge:Prior experience or familiarity withUSDA Food and Nutrition Agency (FNA/FNS)programs systems or business processesFamiliarity withFEMA disaster recovery programs including claims management systemsKnowledge of or experience supportingUSDA Agricultural Marketing Service (AMS)programs or theATLAS systemUnderstanding ofInter-Agency Agreement (IAA)structures and how they impact service delivery and testing scopeFamiliarity withUSDA OCIO DISCorganizational structure and service delivery modelExperience supportingphase-in/phase-out transitionson federal contracts including knowledge transfer and test documentation handoffOur Equal Employment Opportunity PolicyThe company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race color religion creed ethnicity sex sexual orientation gender or gender identity (except where gender is a bona fide occupational qualification) national origin or ancestry age disability citizenship military/veteran status marital status genetic information or any other characteristic protected by applicable federal state or local law. We are committed to equal employment opportunity in all decisions related to employment promotion wages benefits and all other privileges terms and conditions of company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website please get in touch with Heaven Wood via e-mail by calling to request Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical professional and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers employees and native communities. For more information please Opportunity Employer/Veterans/ Preference in accordance with Public Law 88-352