Salesforce Technical Architect

What starts with YOU moves the world!

Hyster-Yale Materials Handling Inc a world-class manufacturer of industrial lift trucks has an outstanding opportunity for an exceptional and talented Salesforce Technical Architect. This position may be based at our Americas Headquarters in Greenville North Carolina or may be performed remotely.

We are seeking an experienced Salesforce Technical Architect to lead the architecture design and delivery of enterprise-scale Salesforce solutions. This role requires a strategic technology leader with deep Salesforce expertise strong stakeholder management capabilities and a proven track record of delivering scalable secure and integrated CRM solutions.

The ideal candidate will serve as a trusted advisor to business and technology leaders driving platform innovation architectural governance and technical excellence across the Salesforce ecosystem.

What you will do:

• Partner with business leaders product owners and IT teams to understand day-to-day needs and translate them into practical Salesforce solutions.

• Design and guide Salesforce solutions across Sales Cloud Service Cloud Experience Cloud Manufacturing Cloud and the broader Salesforce Platform.

• Lead architecture discussions review solution designs and ensure work aligns with enterprise standards security requirements and platform best practices.

• Support the delivery of Salesforce enhancements integrations data migrations and system improvements from planning through implementation.

• Collaborate with developers administrators architects vendors and external partners to troubleshoot issues and deliver reliable CRM capabilities.

• Create and maintain architecture documentation technical designs roadmaps and implementation guidance to support consistent delivery.

• Identify opportunities to improve platform performance reduce technical debt strengthen security and expand Salesforce capabilities across the organization.

Who you are:

• A collaborative leader who can guide teams build trust and bring people together around shared priorities.

• A clear communicator who can explain technical information to both IT and business audiences.

• A service-minded problem solver who stays focused on customer needs business impact and timely resolution.

• A proactive planner who can manage competing priorities anticipate risks and follow through on commitments.

• A continuous improvement mindset with the flexibility to adapt coach others and support change across the organization.

What you will need:

• Education: Bachelors degree in Computer Science Information Systems Engineering or related field.

• Experience: 10 years of hands-on Salesforce experience and 7 years in Salesforce Architecture roles.

Skills Experience & Abilities

• Salesforce Certified Application Architect certification .

• Strong expertise in Salesforce Sales Cloud Service Cloud Experience Cloud Apex Visualforce Lightning Web Components (LWC) Flows APIs mobile capabilities sharing and visibility models and Single Sign-On (SSO).

• Proven experience architecting and delivering enterprise-scale Salesforce solutions integrations and platform enhancements across global or multi-region environments.

• Experience designing scalable secure and maintainable Salesforce architecture that supports business processes data quality system performance and long-term platform growth.

• Working knowledge of Agile delivery methodologies DevOps practices CI/CD pipelines release management and architecture governance.

• Ability to translate business requirements into technical solutions and communicate complex concepts clearly to business stakeholders technical teams and external partners.

• Strong organizational and stakeholder management skills with the ability to manage multiple initiatives prioritize competing needs and drive work forward in a fast-paced environment.

• Collaborative team player with excellent communication problem-solving and relationship-building skills across different teams regions and cultures.

Preferred Skills Experience & Abilities

• Experience designing Salesforce integrations with middleware REST/SOAP APIs enterprise integration patterns and telephony/CTI solutions.

• Ability to connect Salesforce with CPQ ERP marketing automation analytics and other enterprise platforms.

• Strong understanding of Salesforce security data architecture data migration and platform optimization.

• Experience with Salesforce Data Cloud Revenue Cloud/CPQ Marketing Cloud and Agentforce capabilities.

• Manufacturing Cloud experience preferred.

• Preferred Salesforce certifications include System Architect Technical Architect Integration Architect Data Architect Sharing and Visibility Architect or Platform Developer II.

Who we are:

Hyster-Yale Materials Handling Inc. designs engineers manufactures sells and services a comprehensive line of lift trucks aftermarket parts and technology and energy solutions that are transforming the way the world moves materials from Port to Home. As a global leader in the materials handling industry Hyster-Yale Materials Handling Inc has been building relationships with our customers suppliers dealers and employees for over 100 years. For more information about a career with Hyster-Yale please visit .

What we offer:

Hyster-Yale Materials Handling Inc offers competitive pay tuition reimbursement supportive work environment hybrid work option and opportunities for growth and development. A full benefits package: paid time off; medical dental vision and life insurance employer-sponsored profit sharing and 401(k).

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