Salesforce Revenue Cloud Advanced Associate Director

Salesforce Revenue Cloud Advanced Associate Director

You Belong Here

The Protiviti Career provides opportunity to learn inspire and advance within a collaborative and inclusive culture. We hire curious individuals for whom learning is a passion. We lean into our mission: We Care. We Collaborate. We Deliver.

At every level we champion leaders who live our values of integrity inclusion innovation and commitment to success. Imagining our work as a journey we believe integrity guides our way inclusion moves us forward together innovation creates new destinations and our commitment to success empowers us to deliver on our vision to be the most trusted global consulting firm.

Where We Need You

Protiviti is looking for a Technology Consulting Associate Director to join our growing Salesforce Solutions team with a specialization in Salesforce Revenue Cloud Advanced.

This individual will play a critical role in growing our Salesforce practice by mentoring team members developing future leaders contributing to thought leadership and helping identify and pursue new client opportunities.

What You Can Expect

As an Associate Director youll take a lead role in strengthening our relationships with clients and providing seamless guidance in the completion of engagements. Youll partner with our strategic clients to advise on and implement technical solutions to their most pressing challenges. Youll develop strategies to solve complex business problems using new ways of thinking and devise solutions to support your clients needs through analytics automation or the latest tools and methods.

Youll develop new projects help identify new business and build lasting relationships with clients and within the community as you serve as an ambassador of Protiviti in the market. You will also be a mentor and provide growth and development to teams as you oversee the successful completion of project work plans.

What Will Help You Be Successful

• You enjoy helping clients design implement and optimize Salesforce Revenue Cloud and broader Quote-to-Cash solutions.

• You are passionate about building trusted relationships with C-level executives and providing exceptional experiences that translate to additional project work.

• You have an inherent interest in project management and team leadership.

• You promote a positive team culture that fosters open communication among all engagement team members.

• You create development opportunities for others including participating in the creation and rollout of training and ways for your team to improve our clients and communities.

• You enjoy discovering prospective project work with current and potential clients through networking knowledge-building and client interactions.

• You excel at identifying opportunities to integrate product solutions and resources to improve client service capabilities.

• You view client challenges as opportunities to add value and can translate that into new project proposals and sales.

• You are seen as a valued contributor to thought leadership and encourage knowledge-sharing and collaboration across teams.

• You have interest in managing a diverse portfolio of clients across multiple industries.

Do Your Talents Include the Following

Demonstrated experience with:

• Serving as the technical authority for Salesforce Revenue Cloud Advanced engagements providing architecture and design leadership across complex enterprise implementations.

• Leading end-to-end Quote-to-Cash architecture spanning product catalog pricing quoting contracts orders billing and revenue operations processes.

• Translating complex business requirements into scalable Salesforce solutions while balancing configuration customization integration performance security and maintainability.

• Establishing architecture standards technical governance models design review processes and development best practices.

• Providing leadership during complex integrations deployments production support scenarios and technical escalations.

• Deep knowledge of Salesforce platform architecture integrations APIs data architecture security frameworks and Salesforce development patterns.

• Developing reusable solution patterns reference architectures accelerators estimation models delivery methodologies and implementation standards.

• Building and maintaining executive-level relationships with CIOs CTOs enterprise architects and business leaders.

• Leading technical discovery sessions architecture workshops solution development estimation activities and proposal creation.

• Successfully identifying shaping and closing new client opportunities through business development and consulting excellence.

• Mentoring and leading teams including project oversight coaching career development resource planning and talent cultivation.

• Communicating complex technical concepts to audiences ranging from technical teams to executive leadership.

• Establishing and cultivating business relationships and a professional network including with senior executives.

• Successfully pursuing business development opportunities and identifying and implementing strategies to obtain new work or clientele.

• Experience with Salesforce Revenue Cloud Advanced and/or Salesforce CPQ Billing Order Management Revenue Lifecycle Management or adjacent Quote-to-Cash platforms

• Experience integrating Salesforce with enterprise applications such as SAP Oracle NetSuite MuleSoft tax engines payment platforms and other business-critical systems

• Demonstrated experience leading large-scale enterprise transformation initiatives involving multiple systems business units and stakeholder groups

• Experience developing technical teams and mentoring Salesforce architects developers and consultants

• Ability to translate and communicate challenges to client personnel including executives.

• Leadership and direct supervisory experience of teams including conducting performance appraisals mentoring and coaching oversight and review of work coordination across teams and understanding how to motivate.

Your Educational and Professional Qualifications

• Bachelors degree in a relevant discipline (e.g. Information Systems Computer Science Engineering or related field).

• 9 years working in professional services or industry.

• 5 years of enterprise technology CRM ERP Quote-to-Cash Salesforce consulting or related experience

• 5 years leading Salesforce architecture and complex enterprise implementations

• Proficiency in Microsoft Office suite applications with specific emphasis on Word Excel and PowerPoint. Secondary emphasis on Visio and Access.

• Salesforce Professional Certification such as Application Architect System Architect Integration Architect Technical Architect Revenue Cloud certifications or similar strongly preferred.