Salesforce QA Engineer (Public Trust)
Job Location:
Reston, VA - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Please note: This role is contingent upon a contract award. While it is not an immediate opening we are actively conducting interviews and extending offers in anticipation of the award.
The team is seeking an Integration Engineer to support a large-scale federal Salesforce Center of Innovation environment. This role will be responsible for designing configuring maintaining troubleshooting and documenting secure integrations across a complex Salesforce ecosystem including Salesforce org-to-org Salesforce org-to-Git repository Salesforce app-to-app third-party service account API and middleware-enabled integrations.
The environment includes 50 Salesforce applications across multiple organizations and supports numerous application teams across Integration Stage and Production environments. The role will support a high-volume Salesforce release and operations environment including API connection management production change support incident response sandbox coordination and integration modernization efforts.
Job Location:Remote work is authorized. Must support US Eastern time zone working hours.
*If you accept this position you should note that ICF does monitor employee work locations blocks access from foreign locations/foreign IP addresses and prohibits personal VPN connections.
What you will be doing:
Develop and execute test plans test cases and scripts to validate Salesforce applications workflows integrations reports dashboards and user experience.
Perform functional integration regression accessibility and release testing while supporting deployments enhancements and production issue resolution.
Collaborate with developers administrators business analysts architects and stakeholders to ensure requirements are fully tested and meet business needs.
Identify track and validate defect resolutions; support data quality system integrations reporting accuracy and user acceptance testing activities.
Maintain QA documentation quality metrics compliance testing and continuous improvement efforts while participating in Agile ceremonies and release readiness activities.
Required Skills:
U.S. Citizenship required due to federal contract requirements.
Candidate must have a current Public Trust clearance/suitability determination or an active DoD Secret clearance.
Candidate must reside in the U.S. be authorized to work in the U.S. and all work must be performed in the U.S.
Candidate must have lived in the U.S. for three full years out of the last five years.
4 years of hands-on systems integration experience supporting enterprise applications.
2 years of experience supporting Salesforce integrations Salesforce APIs Connected Apps service accounts authentication or Salesforce platform administration/development.
Desired Skills:
2 years experience with REST/SOAP APIs JSON XML OAuth SAML certificates API security integration monitoring and error handling.
2 year experience supporting production systems incident response root cause analysis and technical troubleshooting in a mission or enterprise environment.
Experience supporting large Salesforce programs in federal public sector or regulated environments.
Experience with Salesforce Government Cloud Salesforce Shield Public Sector Solutions Experience Cloud or large multi-org Salesforce ecosystems.
MuleSoft Anypoint Platform experience including Anypoint Studio Runtime Manager API Manager Exchange Design Center and DataWeave.
MuleSoft Developer certification or Salesforce integration-focused certifications.
Experience with Salesforce CLI VS Code Salesforce Extensions Salesforce Developer Console GitLab GitHub GitHub Actions scratch orgs and DevSecOps pipeline toolsets.
Experience with Salesforce Connect Platform Events Change Data Capture External Services Named Credentials External Credentials Data Loader SFTP ETL tools or middleware platforms.
Experience managing API inventories service account inventories connected app governance certificate rotations and integration runbooks.
Experience supporting release management portals helpdesk/ticketing platforms ServiceNow Jira Confluence and operational support tools.
Experience supporting high-volume release environments including major releases minor releases production changes hotfixes and technical design reviews.
Experience supporting incident-heavy environments including Tier 2/Tier 3 support and RCA responsibilities.
Strong written and verbal communication skills including the ability to explain integration risks and dependencies to technical and non-technical stakeholders.
Working at ICF
ICF is a global advisory and technology services provider but were not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges navigate change and shape the future.We can only solve the worlds toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information please read ourEEOpolicy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available including but not limited to for disabled veterans individuals with disabilities and individuals withsincerely heldreligious beliefs in all phases of the application and employment process. To requestan accommodationplease emailand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentto provide needed reasonable accommodations.
Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.
At ICF we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.
However we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed candidates are instructed to contact us in advance at. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$67355.00 - $114503.00Nationwide Remote Office (US99)Required Experience:
IC
About Company
About ICF: The Integral Coach Factory is one of the earliest production units of independent India. It was inaugurated by the first Prime Minister of India Pt. Jawaharlal Nehru on 2nd October, 1955. Later the Furnishing Division was inaugurated on 2nd October, 1962 and the production ... View more
