Salesforce Platform Lead
Washington, DC - USA
Job Summary
Primary Responsibilities:
Value Stream Delivery
- Work with Salesforce delivery team to refine prioritized backlog items.
- Work with Salesforce development team on design of enhancements and bug fixes.
- Review implemented capabilities to ensure value is delivered as expected.
- Work with business and technology stakeholders of the Salesforce platform to identify and prioritize needs.
- Develop and maintain Salesforce roadmap and review and update with stakeholders quarterly.
- Work with Salesforce Support team to refine support processes for the platform in order to reduce friction with business users.
- Work with Salesforce Support team to identify persistent support requests/incidents that could be mitigated by enhancements to the platform.
Qualifications :
Education & Certificates
- Bachelors Degree required.
- Concentration in Information Systems Computer Science or Finance preferred
Professional Experience
- Minimum 7 years of overall relevant experience required.
- Knowledge and experience with Salesforce required.
- Experience interfacing across business and technology required.
- Experience as a platform owner or product owner for strategic projects that involve Salesforce development teams required.
Additional Information :
Compensation - 170K USD
Remote Work :
No
Employment Type :
Full-time
About Company
Vichara is a Financial Services focused products and services firm headquartered in NY and building systems for some of the largest i-banks and hedge funds in the world.