Salesforce Marketing Cloud Administrator, ITS (2915)

Thank you for your interest in positions at Idaho State University. Once you have applied the most updated information on the status of your application can be found by logging into your profile and reviewing your status. For answers to additional questions please review our frequently asked questions.

Salesforce Marketing Cloud Administrator ITS (2915)
Pocatello - Main
Hybrid Remote options as approved by the hiring manager
Priority Date: August 24 2026

Institution Information

Idaho State University established in 1901 is aCarnegie-classified doctoral research and teaching institution with a culturebuilt on trust compassion stability and hope. ISU serves over 12000students in Pocatello Meridian Twin Falls and Idaho Falls. Students andfaculty at ISU are leading the way in cutting-edge research and innovativesolutions. We are proud to offer exceptional academics nestled in the grandnatural beauty of the West. We invite you to apply to be a part of ourUniversity community!

Job Description

Under the Application and Database Administrator Team Leads supervision provide Salesforce Marketing Cloud administration support for the universitys platform including user management configuration custom objects reporting and integrations with other campus-wide software as assigned. This role will also include administering other assigned cloud software applications.

This position is not eligible for new visa sponsorship at this time. Candidates who already hold valid U.S. work authorization may be considered.

Key Responsibilities

- Serve as the primary administrator for the Salesforce Marketing Cloud environment while also providing administrative support for other assigned cloud-based applications.
- User account maintenance reports and configuration tasks.
- Manage Salesforce data feeds and other integrations coordinate the evaluation scope and completion of new development requests and manage regular system audits and prepare for upgrades.
- Data integrity; data extensions; automate workflows; platform customization
- Troubleshoot technical issues and provide technical support to functional users
- Complete regular internal system audits and prepare for Salesforce releases.
- Work with university stakeholders to establish suitable processes to support administrative development and change management activities.
- Coordinate with vendors information technology staff and functional departments during application and system upgrades.
- Keep abreast of Salesforce releases features and best practices to provide recommendations for process improvements and platform optimization.
- Consult with customers to help increase business efficiency using existing services and technology.
- Occasional oncall and after business hours/weekend support.
- Performs other related duties as required.

Minimum Qualifications

- Bachelors degree in a relevant field or related experience and/or training.
- Two years full-time paid professional work experience in information technology systems administration support and analysis.
- Excellent teamwork interpersonal and relationship management skills.
- Ability to learn quickly work independently and adapt to new technologies and processes.

Preferred Qualifications

- Prior experience working in Higher Education.
- Two years of full-time paid professional work experience in Salesforce administration including platform configuration and user management.
- Salesforce Administrator Certification (ADM201 or higher).
- Experience working with relational database technology including SQL or PL/SQL programming.
- Experience with Single Sign On (SSO) including CAS Shibboleth LDAP.
- Familiarity with Ellucian Banner or similar ERP systems document management or portal software applications.
- Automation tools experience including shell scripts and job schedulers.

You must submit your CV/resume cover letter and list ofthree (3) professional references including current contact information. Thisposition will remain open until it is filled; however priority considerationwill be given to applications received on or before August 24 2026. Salary will be between $60000 and $65000 per yearcommensurate with education and experience. Benefits include comprehensivehealth dental and vision; life insurance; disability plan; employee assistanceprogram (EAP); excellent retirement options and company contribution; andgenerous paid time off/sick leave accrual. All offers of employment areconditional pending the successful completion of a background investigationprovided by HireRight.

Note:Thank you for your interest in positions at Idaho State University. Once you have applied the most updated information on the status of your application can be found by logging into your profile and reviewing your status. For answers to additional questions please review our frequently asked questions.

Posting Number: req2788
Type: Working 12 months per year
Position: Non-classified Staff
Division: Information Technology Services

Idaho State University is an Equal Employment Opportunity employer including Veterans and individuals with disabilities.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process you are encouraged to contact (TTY/TTD: 711) or

Preference may be given to veterans who qualify under state and federal laws and regulations.

Required Experience:

Unclear Seniority