Salesforce Integration Engineer (Public Trust)

Please note: This role is contingent upon a contract award. While it is not an immediate opening we are actively conducting interviews and extending offers in anticipation of the award.

The team is seeking an Integration Engineer to support a large-scale federal Salesforce Center of Innovation environment. This role will be responsible for designing configuring maintaining troubleshooting and documenting secure integrations across a complex Salesforce ecosystem including Salesforce org-to-org Salesforce org-to-Git repository Salesforce app-to-app third-party service account API and middleware-enabled integrations.

The environment includes 50 Salesforce applications across multiple organizations and supports numerous application teams across Integration Stage and Production environments. The role will support a high-volume Salesforce release and operations environment including API connection management production change support incident response sandbox coordination and integration modernization efforts.

Job Location:Remote work is authorized. Must support US Eastern time zone working hours.

*If you accept this position you should note that ICF does monitor employee work locations blocks access from foreign locations/foreign IP addresses and prohibits personal VPN connections.

What you will be doing:

• Design implement maintain and troubleshoot integrations across the Salesforce ecosystem including Salesforce Org-to-Git Code Repo Salesforce Org-to-Org Salesforce App-to-App third-party integrations service accounts and connected applications.

• Manage and support 150 Salesforce API connections using Salesforce Admin Console Connected Apps service accounts certificates and approved customer processes.

• Collaborate with Salesforce Technical Architects Salesforce Administrators Developers Release Engineers Security Engineers Business Analysts application teams and customer technical leads to define integration patterns data flows technical specifications and implementation plans.

• Support application onboarding and offboarding by validating integration readiness API dependencies authentication patterns service account needs sandbox readiness and release impacts.

• Support release management activities for major releases minor releases and hotfixes across Integration Stage and Production environments.

• Participate in Technical Design Document reviews with emphasis on integration architecture API design error handling monitoring authentication data movement rollback planning and operational supportability.

• Troubleshoot integration issues in coordination with application teams O&M teams Salesforce Support security teams and release management personnel.

• Create and maintain integration documentation API inventories service account inventories data flow diagrams operational runbooks troubleshooting guides and Confluence knowledge articles.

• Evaluate integration-related opportunities for modernization automation monitoring and resilience across the Salesforce platform.

• Support off-hours releases outages hotfixes or urgent production events as needed including mission-critical portal and login support.

Required Skills:

• U.S. Citizenship required due to federal contract requirements.

• Candidate must have a current Public Trust clearance/suitability determination or an active DoD Secret clearance.

• Candidate must reside in the U.S. be authorized to work in the U.S. and all work must be performed in the U.S.

• Candidate must have lived in the U.S. for three full years out of the last five years.

• 4 years of hands-on systems integration experience supporting enterprise applications.

• 2 years of experience supporting Salesforce integrations Salesforce APIs Connected Apps service accounts authentication or Salesforce platform administration/development.

Desired Skills:

• 2 years experience with REST/SOAP APIs JSON XML OAuth SAML certificates API security integration monitoring and error handling.

• 2 year experience supporting production systems incident response root cause analysis and technical troubleshooting in a mission or enterprise environment.

• Experience supporting large Salesforce programs in federal public sector or regulated environments.

• Experience with Salesforce Government Cloud Salesforce Shield Public Sector Solutions Experience Cloud or large multi-org Salesforce ecosystems.

• MuleSoft Anypoint Platform experience including Anypoint Studio Runtime Manager API Manager Exchange Design Center and DataWeave.

• MuleSoft Developer certification or Salesforce integration-focused certifications.

• Experience with Salesforce CLI VS Code Salesforce Extensions Salesforce Developer Console GitLab GitHub GitHub Actions scratch orgs and DevSecOps pipeline toolsets.

• Experience with Salesforce Connect Platform Events Change Data Capture External Services Named Credentials External Credentials Data Loader SFTP ETL tools or middleware platforms.

• Experience managing API inventories service account inventories connected app governance certificate rotations and integration runbooks.

• Experience supporting release management portals helpdesk/ticketing platforms ServiceNow Jira Confluence and operational support tools.

• Experience supporting high-volume release environments including major releases minor releases production changes hotfixes and technical design reviews.

• Experience supporting incident-heavy environments including Tier 2/Tier 3 support and RCA responsibilities.

• Strong written and verbal communication skills including the ability to explain integration risks and dependencies to technical and non-technical stakeholders.

Working at ICF

Pay Range - There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: