Salesforce Functional Consultant

McKesson is an impact-driven Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights products and services that make quality care more accessible and affordable. Here we focus on the health happiness and well-being of you and those we serve we care.

What you do at McKesson matters. We foster a culture where you can grow make an impact and are empowered to bring new ideas. Together we thrive as we shape the future of health for patients our communities and our people. If you want to be part of tomorrows health today we want to hear from you.

The Salesforce Functional Consultant provides advanced functional expertise in the design configuration and optimization of Salesforce (SFDC) solutions. Unlike a traditional Business Analyst this role is responsible for both gathering requirements and directly designing and configuring Salesforce solutions to meet those needs. The Functional Consultant collaborates with Salesforce Administrators Developers and Business Analysts to deliver scalable solutions that drive operational efficiency and business value.

What Youll Do:

• Lead requirements gathering sessions with business stakeholders and Business Analysts to understand and document business processes and needs

• Translate documented requirements into actionable Salesforce solutions

• Design and configure Salesforce solutions using declarative tools (Flows Process Builder Validation Rules Approval Processes Reports Dashboards etc.)

• Own the end-to-end solution design and configuration process leveraging Salesforce declarative tools and best practices

• Manage the process of implementing improvements and new functionality in the SFDC application suite prioritizing declarative solutions

• Provide training and support to end users on Salesforce and related sales and marketing technology tools (e.g. Conga Apttus Ironclad CLM DocuSign)

• Communicate and collaborate with technical resources (Developers) and internal stakeholders regarding status technical issues and creative solutions to support business requirements.

• Utilize Salesforce best practices related to release management and deploy changes from sandboxes to production

• Create and maintain documentation on business processes requirements and application configuration

• Identify system inefficiencies/gaps troubleshoot operational issues and explore opportunities for updates and enhancements

• Support the governance model by working closely with all system partners to ensure minimal impact to organizations within the Salesforce instance

• Stay current with Salesforce releases features and industry trends to proactively recommend improvements

• Assist with user acceptance testing (UAT) and change management activities

• Collaborate on cross-cloud projects (Sales Service CPQ Experience Cloud etc.) as needed

Basic Requirements:

• BS BA and/or Masters in Business Computer Science Information Services or related discipline or equivalent and typically requires 7 years experience in designing building and implementing business solutions using information technology

• 5 years experience in Salesforce administration or consulting

• 5 years experience with Sales and Support operations

• 3 years of experience working with the SFDC product suite

• Experience with advanced Salesforce configuration (Flows Process Builder Lightning App Builder etc.)

• Intermediate understanding of Salesforce development (Apex JavaScript) for communicating requirements to developers

• Salesforce Administrator certification required; additional Salesforce Consultant certifications preferred

Preferred Skills / Experience:

• Experience with Salesforce CPQ and CLM applications

• Strong analytical problem-solving and communication skills

• Experience with user training documentation and change management

• Ability to work independently and as part of a cross-functional team

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors including performance experience and skills equity regular job market evaluations and geographical markets. The pay range shown below is aligned with McKessons pay philosophy and pay will always be compliant with any applicable regulations. In addition to base pay other compensation such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson pleaseclick here.

Our Base Pay Range for this position

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKessons (or affiliated entities like CoverMyMeds or RxCrossroads) name in fraudulent emails job postings or social media light of these scams please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: .

McKesson is an Equal Opportunity Employer

McKesson provides equal employment opportunities to applicants and employees without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other legally protected category. For additional information on McKessons full Equal Employment Opportunity policies visit our Equal Employment Opportunity page.

McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment please contact us by sending an email to (United States) or (Canada) . Resumes or CVs submitted to this email box will not be accepted.

Join us at McKesson!