Enter a job title or keyword
Salesforce Field Service Consultant
Job Location:
Job Location:
Davidson, NC - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
17 June 2026 (30+ days ago)
Posted:
Application Deadline:
14 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is a company that specializes in global climate technologies. It operates in the Climate segment that delivers energy efficient products and energy services. The company offers the client and American Standard Heating & Air Conditioning which provides heating ventilation and air conditioning (HVAC) systems and commercial and residential building services parts support and controls; energy services and building automation.
Position: Salesforce Field Service Consultant
Location: Davidson NC 28036
Duration: 6 months
Job Type: Temporary Assignment
Work Type: Remote
Job Description:
The ideal candidate combines strong business analysis discipline with practical Salesforce solution experience focus on Field Service and Field Service Mobile. They are comfortable leading workshops challenging assumptions documenting end-to-end requirements partnering with technical teams and helping drive enterprise-scale Salesforce solutions from concept through deployment. They understand both the operational realities of field service organizations and the technical considerations required to implement scalable Salesforce solutions.
Responsibilities:
- Facilitates customer requirements and solution design workshops
- Gather requirements and conduct business process analysis related to features and functionality across Trane Technologies Strategic Business Units
- Captures and maps business requirements to system/technical requirements and identifies gaps and risks
- Assess and make recommendations on processes designs operations and testing
- Understands the technical depth of the project and validates the correct resources for the project
- Manages and participates in the entire software development lifecycle
- Recommends alternative approaches analyzes impacts and provides sizing estimates
- Participates in and facilitates development efforts to execute upon needed requirements or solution design changes to support improvements to the user experience
- Manage the development of project backlog write user stories and acceptance criteria for development
- Serve as a subject matter expert to drive development decisions and prioritization
- Participate in support of existing complex multi-disciplined solutions and in future implementations
- Collaborate with business functions and other IT teams to define plan model govern and implement Salesforce capabilities
- Proactively communicate risks associated with solution design integrity to key stakeholders
- Ensure ownership and accountability to effectively resolve gaps systemically to completion
- Drive the adoption of standard work processes standard application functionality and data standards
Qualifications:
- User experience design and usability
- Ability to work in a fast-paced environment
- Strong communication interpersonal and consultative skills
- An analytical mindset problem solving and presentation skills
- Excellent documentation skills
- Ability to work with the project team within the agile methodology
- Experience working with Jira
- Demonstrated ability to differentiate and clearly articulate where business functionality can be mapped to Salesforce out of the box functionality versus requiring customization
- Understand embed and champion internal Salesforce Center of Excellence best practices with customers
- Experience designing or supporting business solutions for:
- work orders
- service appointments
- dispatch and scheduling
- technician mobility
- service territories and resources
- field execution workflows
-
- Strong experience designing or building Salesforce integrations with third-party systems
- Experience supporting data migrations from third-party systems into Salesforce
- Working knowledge of Salesforce platform capabilities including
- Salesforce Field Service and SF field Service Mobile
- Sales Cloud
- Service Cloud
- Experience Cloud / Communities
- Marketing Cloud
-
- Bachelors degree
TekWissen Group is an equal opportunity employer supporting workforce diversity.
