Salesforce Developer

Job Description Summary
Under the general direction of the Director of Technology Projects Office/Salesforce this position serves as the Salesforce developer responsible for designing building and maintaining Chapmans Salesforce environment across two orgs: University Advancements fundraising system (Advancement RM) and a custom-built org for Career Development. The role develops and customizes Salesforce solutions using Apex and Visualforce manages integrations with institutional systems including PeopleSoft Azure and Handshake and works with the user community to gather document and translate business requirements into technical solutions. The candidate should be skilled in handling clients and translating their business requirements with knowledge of programming languages such as Apex and Visualforce. They will be playing a key role in integrating Salesforce with other systems (such as PeopleSoft Azure Handshake and others) ensuring smooth data flow and automation. Candidates should be proficient with the Salesforce platform including Sales Cloud Service Cloud and AppExchange apps. An ideal candidate will be proficient with AI tools such as Claude and knowledgeable about the newly released Claudeforce. The candidate must be able to identify technical obstacles evaluate complex business requirements and provide practical solutions that meet both functional and non-functional needs. They are encouraged to pursue ongoing education and professional growth to stay up to date with changing market trends and technological advancements. The ideal candidate should be able to gather business requirements from non-technical end users and translate them into technical solutions. This position will report to the Director of Technology Projects Office/Salesforce

Responsibilities
Serve as a developer for the environment. Design build and maintain platform environment to support institutional business needs. Develop and customize solutions using Apex Visualforce and Salesforce Cloud tools (Sales Cloud Service Cloud AppExchange apps).Identify technical obstacles and evaluate complex business requirements to develop practical solutions that meet both functional and non-functional needs. Handle all basic and advanced development functions. Ensure best practices and maintain quality of applications Provide day-to-day support on user objectives coordinating with clients and project managers to ensure stakeholder participation through the development testing and launch phases. Complete regular internal system audits and prepare for upgrades. Coordinate the evaluation scope and completion of new development requests. Manage data feeds and integrations with institutional systems including PeopleSoft Azure Handshake and other platforms ensuring smooth data flow and automation Identify and troubleshoot issues related to Salesforce integrations and applications. Assist in training of new users and grow the skill set across the organization Work with members of the user community to define and document development requirements Create technical documentation for the company like user guides release notes and design documents.

Required Qualifications
Bachelors degree in computer science or relevant field/Certified Salesforce developer and or architect At least two to five years of experience in providing development support for Salesforce in a professional office. Excellent project management skills with the ability to lead and encourage a collaborate working environment. Demonstrated ability to meet deadlines handle and prioritize simultaneous requests and manage laterally and upwards Creative and analytical thinker with strong problem-solving skills Exceptional verbal and written communication skills Interpersonal skills to work with a diverse group of individuals at all levels of the organization Ability to assess the impact of new requirements on and all upstream and downstream applications systems and processes Ability to learn interpret and abide by university and department policies and procedures. Ability to use tact and diplomacy and work with highly confidential information. Strong knowledge of the platform with the ability to build custom apps and objects formula fields workflows custom views and other content of intermediate complexity Strong understanding of best practices and functionality Two plus years experience in Sales Cloud Marketing Cloud and Community Cloud Experience in Apex CSS JS controllers and extensions triggers batch processes Restful API / JSON governor limits Marketing Cloud AMPScript Salesforce integration with ETL experience and API management tools such as Mulesoft and Informatica Jenkins etc. A documented history of successfully driving projects to completion A demonstrated ability to understand and articulate complex requirements Certification of Salesforce Platform DEV1 or Advanced Admin Build and understand how to navigate in complex JS CSS HTML Hands on APEX development surrounding un-managed package.