Salesforce Developer Agentforce (Salesforce AI-driven solutions and automation)

Job Description:-Salesforce Developer - Agentforce (Salesforce AI-driven solutions and automation) - Alpharetta GA

Interview Mode: The final round will be face-to-face (F2F).

Job Summary

We are seeking a skilled Salesforce Developer with strong expertise in the Salesforce platform and hands-on experience with Agentforce (Salesforce AI-driven solutions and automation). The candidate will be responsible for building scalable CRM solutions leveraging AI capabilities and enhancing customer and agent experiences through intelligent automation.

Key Responsibilities

Design develop and implement solutions on Salesforce (Sales Cloud Service Cloud Experience Cloud)

Build and optimize Agentforce AI solutions including virtual agents automation flows and intelligent service processes.

Develop custom components using (Apex Triggers SOQL/SOSL Lightning Web Components (LWC) / Aura)

Configure and manage Flows Process Builder and workflow automation

Integrate Salesforce with external systems via REST/SOAP APIs

Leverage Einstein AI / Agentforce capabilities to improve business processes and customer engagement

Collaborate with stakeholders to gather requirements and deliver scalable solutions

Perform code reviews troubleshoot issues and optimize performance

Ensure adherence to Salesforce best practices governance and security standards

Required Skills & Experience

Overall 5 years of Salesforce development experience.

Strong hands-on experience in Apex LWC Visualforce & Salesforce Flows & automation tools

Proven experience with Agentforce / Salesforce AI / Einstein AI

Experience working with Service Cloud (case management omni-channel automation)

Strong understanding of data modeling sharing rules and security architecture

Experience in Salesforce integrations

Familiarity with version control and CI/CD tools (Copado Gearset etc.)

Key Competencies

• Strong analytical and problem-solving skills
• Excellent communication and stakeholder management
• Ability to work in a fast-paced client-facing environment
• Focus on delivering scalable high-quality solutions
• Salesforce Certifications Platform Developer I/II
• AI / Einstein / Agentforce certifications (preferred)
• Experience with Salesforce Data Cloud or AI-based automation
• Exposure to chatbots conversational AI and virtual agent solutions
• Prior experience in Agile/Scrum environments

Nice to Have

Experience in Financial Services / Fintech domain

Knowledge of Omni-Channel routing Service Console and CRM analytics