Halvik Corp delivers a wide range of services to 13 executive agencies and 15 independent agencies. Halvik is a highly successful WOB business with more than 50 prime contracts and 500 professionals delivering Digital Services Advanced Analytics Artificial Intelligence/Machine Learning Cyber Security and Cutting-Edge Technology across the US Government. Be a part of something special!
Position Overview
Support the DOT ACERS Salesforce modernization program as the functional bridge between federal stakeholders and the Salesforce delivery team. Lead requirements gathering documentation Confluence/Jira management functional QA UAT and Section 508 compliance.
Core Responsibilities
Lead discovery sessions and gather/document requirements.
Produce meeting minutes and convert action items into Jira stories/tasks.
Maintain Confluence knowledge base and documentation.
Create BRDs user stories process flows and functional specifications.
Develop and execute functional regression end-to-end and UAT test cases.
Track defects in Jira and validate fixes.
Facilitate Agile ceremonies and backlog prioritization.
Analyze Salesforce Service Cloud processes including Case Management Omni-Channel Knowledge Entitlements SLAs and declarative automation.
Ensure Section 508 accessibility compliance.
Minimum Requirements
Bachelors degree in business Information Systems Computer Science or related field.
5 years as Salesforce Business/Quality Analyst.
Experience with Salesforce Jira Confluence and Agile.
Federal contracting experience preferred.
Eligible for Public Trust security clearance.
Strong communication facilitation and documentation skills.
Preferred Qualifications
Salesforce Certified Administrator
CSM CSPO ISTQB or Atlassian Certification
Experience with ServiceNow and DocuSign
Active Public Trust preferred
Halvik offers a competitive full benefits package including:
Company-supported medical dental vision life STD and LTD insurance
Benefits include 11 federal holidays and PTO
Eligible employees may receive performance-based incentives in recognition of individual and/or team achievements.
401(k) with company matching
Flexible Spending Accounts for commuter medical and dependent care expenses
Tuition Assistance
Charitable Contribution matching
Halvik Corp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.
Halviks pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.
Required Experience:
IC
Halvik Corp delivers a wide range of services to 13 executive agencies and 15 independent agencies. Halvik is a highly successful WOB business with more than 50 prime contracts and 500 professionals delivering Digital Services Advanced Analytics Artificial Intelligence/Machine Learning Cyber Securit...
Halvik Corp delivers a wide range of services to 13 executive agencies and 15 independent agencies. Halvik is a highly successful WOB business with more than 50 prime contracts and 500 professionals delivering Digital Services Advanced Analytics Artificial Intelligence/Machine Learning Cyber Security and Cutting-Edge Technology across the US Government. Be a part of something special!
Position Overview
Support the DOT ACERS Salesforce modernization program as the functional bridge between federal stakeholders and the Salesforce delivery team. Lead requirements gathering documentation Confluence/Jira management functional QA UAT and Section 508 compliance.
Core Responsibilities
Lead discovery sessions and gather/document requirements.
Produce meeting minutes and convert action items into Jira stories/tasks.
Maintain Confluence knowledge base and documentation.
Create BRDs user stories process flows and functional specifications.
Develop and execute functional regression end-to-end and UAT test cases.
Track defects in Jira and validate fixes.
Facilitate Agile ceremonies and backlog prioritization.
Analyze Salesforce Service Cloud processes including Case Management Omni-Channel Knowledge Entitlements SLAs and declarative automation.
Ensure Section 508 accessibility compliance.
Minimum Requirements
Bachelors degree in business Information Systems Computer Science or related field.
5 years as Salesforce Business/Quality Analyst.
Experience with Salesforce Jira Confluence and Agile.
Federal contracting experience preferred.
Eligible for Public Trust security clearance.
Strong communication facilitation and documentation skills.
Preferred Qualifications
Salesforce Certified Administrator
CSM CSPO ISTQB or Atlassian Certification
Experience with ServiceNow and DocuSign
Active Public Trust preferred
Halvik offers a competitive full benefits package including:
Company-supported medical dental vision life STD and LTD insurance
Benefits include 11 federal holidays and PTO
Eligible employees may receive performance-based incentives in recognition of individual and/or team achievements.
401(k) with company matching
Flexible Spending Accounts for commuter medical and dependent care expenses
Tuition Assistance
Charitable Contribution matching
Halvik Corp is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.
Halviks pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.
Certifications: CMMI DEV L3 | CMMI SVC L2 | ISO 9001:2015 | ISO 14001:2015 | ISO 17025:2017 | ISO 20000-1:2011 | ISO 27001:2013 Contract Vehicles: GSA OASIS SB | ARMY ITES-3S | 8(a) STARS III |
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