Sales Trainer
Job Location:
Dallas, TX - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
In addition to SDR program ownership this role will function as a Branch Trainer supporting Client Sales and Operations training needs when SDR classes are not in session. The SDR Sales Branch Trainer will work closely with SDR leadership and partner with Learning & Development to continuously evolve training curriculum and build out ongoing education initiatives.
This role will manage the facilitation process and classroom environment to ensure strong learner engagement and achievement of learning objectives. The SDR Sales Branch Trainer will directly report to the New Hire Training Manager within the Talent Optimization Department.
Main Responsibilities
Facilitate SDR Sales New Hire Training Programs and ongoing SDR training initiatives (530 employees) on a regular cadence on-site and/or remotely
Own the development iteration and continuous improvement of SDR training curriculum in partnership with the training team and SDR leadership
Design and lead continued education programs for SDR Sales reps to drive ongoing skill development post-onboarding in partnership with the Learning & Development team
Ensure training aligns with SDR sales strategies processes and performance expectations
Support Client Sales Branch Training Programs when SDR classes are not in session including:
- Transportation 101
- Inside Sales Training Program
When not facilitating classes continue to develop and coach SDRs throughout their sales journey
Support broader branch training needs including:
- Operations training sessions
- Ad hoc training requests from business stakeholders
- Cross-functional training support across Client Sales Carrier Sales and Managed Transportation (MT)
Work with Instructional Design and L&D teams to understand training content objectives and program structure
Analyze training effectiveness and identify opportunities to improve or expand existing programs
Facilitate continuous training initiatives as directed by business stakeholders
Manage and deliver follow-up training sessions and reinforcement activities
Maintain a consistent program delivery method as outlined in the Facilitator Handbook
Keep up-to-date with SDR business priorities industry trends and internal process changes
Travel to off-site locations as needed to support training initiatives
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Additional Responsibilities
Partner closely with SDR leadership to align training with business needs and performance goals
Provide internal client support by responding to employee questions and training-related needs
Help create and implement quality controls to enhance the learning experience
Support cross-training efforts across the broader training team to ensure flexibility and coverage
Participate in Talent Optimization and Training team initiatives as needed
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Position Requirements
2 years tenure at Echo with Inside Sales or SDR Sales experience
24 years of previous work experience
Strong understanding of SDR sales motion processes and performance drivers
Excellent oral and written communication skills
Demonstrates a strong passion for sales and a commitment to developing high-performing sales talent.
Ability to design facilitate and continuously improve training programs
Ability to captivate an audience and build credibility with learners and business leaders
Proven time management and organizational skills
Ability to adapt to changing business needs and priorities
Ability to travel (up to 10% may be required)
Proficiency in Echo systems (Optimizer Accelerator Clutch EchoShip Salesforce)
Working knowledge of Echo Sales Methodology and Operations processes
Proficiency in Microsoft PowerPoint Excel and Word
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Desired Qualities
Previous training or facilitation experience preferred
Experience working with SDR sales teams or programs preferred
Experience with curriculum development or continuous education programs preferred
Strong collaboration skills and ability to work cross-functionally with business leaders and L&D teams
Comfortable operating in a hybrid role balancing program ownership and branch support
Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider we simplify transportation management for our clients and carriers handling crucial tasks so they can focus on what they do best. From coast to coast dock to dock and across all major transportation modes Echo connects businesses that need to ship their products with carriers who transport goods quickly securely and cost-effectively.
Work environment/physical demands summary:
This job operates in an office environment and uses a computer telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit talk or hear.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin status as a qualified individual with a disability or Vietnam era or other protected veteran.
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Benefits
For more information about our benefit offerings please visit our careers page at role is eligible for a bonus that is based on a combination of personal and business performance.
Required Experience:
IC
About Company
Learn how Echo Global Logistics simplifies transportation management for shippers and carriers with tech-enabled, expert-backed freight shipping solutions.
