Sales Systems Business Analyst

Join the team redefining how the world experiences design.

Hello hey gday mabuhay kia ora 你好 hallo vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and youre probably keen to find out whats on offer so well get straight to the point.

Where and how you can work

Our flagship office is in Sydney Australia but weve made our way from down under to a campus in Austin Texas which is now home to our US operations. You have choice in where and how you work we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.

What youd be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think thats all part of the fun. So this will give you the flavour of the type of things youll be working on when you start but this will likely evolve.

At the moment this role is focused on:

• Helping deliver features within the Lead to Opportunity pillar of the GTM Systems team to support seller productivity with guidance from the team

• Working with cross-functional teams (Sales Ops Customer Success Partner Ops Finance) to understand business needs and help shape them into clear requirements and user stories

• Helping identify and reduce workflow friction points that slow sellers down

• Looking for everyday ways AI can accelerate your work simplify our seller processes and reduce manual steps

• Working with senior Admins and Developers to build and configure solutions supporting Accounts Opportunities and related objects

• Building and maintaining complex Flows and automations

• Keeping data quality high and uphold platform governance best practices.

• Creating test cases and support UAT sessions with stakeholders.

• Working with stakeholders to answer everyday system questions and unblock workflows growing into a reliable go-to partner for Salesforce admin support

Youre probably a match if

Were looking for someone early in their Salesforce career whos genuinely curious about AI. You bring solid admin skills a habit of experimenting with new tools and a desire to make sellers jobs easier. You like solving real problems and youre eager to learn well bring the mentoring and the context.

• You have 23 years of hands-on experience administering the Salesforce platform. Required Salesforce certifications: Salesforce Certified Administrator plus Salesforce Certified Advanced Administrator or Salesforce Certified Platform App Builder

• You have solid working knowledge of Salesforce capabilities and best practices including building Flows validation rules and reports in Sales Cloud

• Youre an AI builder & fast learner: comfortable using AI tools to accelerate development generate code build agents and write requirements - and eager to upskill in an AI-native fast-paced environment

• You proactively look for everyday ways AI can simplify processes and reduce manual steps

• You have familiarity with CI/CD processes and tools such as Gearset Copado etc.

• You have familiarity with Salesloft ZoomInfo Gong Customer Success platforms Workato and Clay

• You have familiarity with process mapping user stories and stakeholder collaboration

• You have experience working in Agile environments and collaborating with development teams

About the team

Youll be part of the GTM Technology Systems team within the Sales & Success Supergroup where we empower our global go-to-market teams to succeed. Within the Lead to Opportunity pillar we build and maintain systems that move a lead through to a closed opportunity running smoothly.

Whats in it for you

Achieving our crazy big goals motivates us to work hard - and we do - but youll experience lots of moments of magic connectivity and fun woven throughout life at Canva too. We also offer a range of benefits to set you up for every success in and outside of work.

Heres a taste of whats on offer:

• Equity packages - we want our success to be yours too

• Health benefits plans to support you and your wellbeing

• 401(k) retirement plan with company contribution

• Inclusive parental leave policy that supports all parents & carers

• An annual Vibe & Thrive allowance to support your wellbeing social connection office setup & more

• Flexible leave options that empower you to be a force for good take time to recharge and supports you personally

Check out for more info.

Other stuff to know

We make hiring decisions based on your experience skills merit and business needs in compliance with applicable local laws.

We celebrate all types of skills and backgrounds at Canva so even if you dont feel like your skills quite match whats listed above - we still want to hear from you!

When you apply please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. Please note that interviews are conducted virtually.

Check out for more info.

Remote Work :

No

Employment Type :

Full-time