Sales Support Specialist

• Serve as a primary point of contact for customers regarding orders inquiries and product information.
• Support the sales team with administrative and operational activities.
• Process customer orders accurately and efficiently.
• Prepare quotations sales documentation and customer correspondence.
• Coordinate with production logistics and finance teams to ensure timely order fulfillment.
• Monitor order status and proactively communicate updates to customers.
• Maintain accurate customer records and sales data within company systems.
• Assist with resolving customer issues and ensuring a high level of customer satisfaction.
• Support sales reporting and other departmental administrative tasks.
• Contribute to continuous improvement initiatives within the sales support process.

• Bachelors degree in Business Administration Sales or a related field.
• 2 years of experience in sales support customer service inside sales or a similar role.
• Strong organizational skills with the ability to manage multiple priorities simultaneously.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office applications particularly Excel Word and Outlook.
• Strong attention to detail and commitment to providing exceptional customer service.

Nice-to-haves:

• Experience with ERP and CRM systems.
• Experience in manufacturing transportation or industrial equipment industries.
• Familiarity with order management and logistics processes.
• Fluency in Spanish or another European language.

• Health Dental & Vision Insurance discussable
• 401(k) Retirement Plan discussable
• Paid Time Off (PTO) including vacation days personal days and paid holidays
• Professional Development opportunities for training and career growth
• Stable Industry Leader work for a globally recognized manufacturer serving customers worldwide
• Collaborative Team Environment work closely with sales operations logistics and customer service teams
• Growth Potential opportunities to expand responsibilities and advance within the organization
• Work-Life Balance fixed daytime schedule with evenings and weekends free

Wed love to hear from you! If you are organized customer-focused and enjoy supporting a high-performing sales team we encourage you to apply.

Hiring Process

• After reviewing applications selected candidates will be invited for an initial phone or in-person interview.
• Final candidates may be asked to complete a short practical assignment relevant to the role.

We look forward to welcoming a new colleague to our team!