Sales Support Specialist

Job Summary:

This position will fill the role of playing a pivotal role in supporting internal sales operations. The overall goal for this position and the inside sales department as a whole is to increase the sales teams efficiency and future growth potential. This will be achieved through many different avenues including but not limited to the following:

• Providing consistent reliable customer support
• Management and delegation of new sales leads
• Internal sales support
• CRM data organization

Key abilities will include mastery of all ECS products and services mastery of the ECS sales process Salesforce data management attention to detail communication patience and professionalism. All the aforementioned attributes will be of the utmost importance in this role. This position will report directly to the Inside Sales Manager.

Supervisory Responsibilities:

• None

Duties/Responsibilities:

• Internal sales support
  o Project sizing
  o Quote generation
  o Order processing
• External sales support
  o Opportunity follow-ups
• Lead Management
  o Data mining new construction opportunities
  o Delegation of incoming leads
• Customer Support
  o Technical support
  o Production coordination
• CRM data organization

Physical Requirements/Working Conditions:

• This is an in-office position requiring regular working hours at ECS headquarters
• Prolonged periods of sitting at a desk and working on a computer.
• Ability to lift up to 15 pounds as necessary.

Travel:

• None

This job description is just a summary and not a comprehensive list of possible duties required by this position.

Required Skills/Qualifications:

• Strong communication and interpersonal skills
• Accountability
• Organization
• Prioritization
• Self-motivation
• Problem-solving

Preferred Skills/Abilities:

• CRM management (Salesforce)
• Decision-making
• Moderate technical skills

Education and Experience:

• HS Diploma required
• 3 years of customer service and/or sales experience - required

Engineered Corrosion Solutions LLC is an equal employment opportunity employer. All applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at or please call .