Sales Support Specialist

Location:

• Target Hiring Range: $25.00 - $27.00

• Monday - Friday Daytime hours.

• Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life including Medical Dental Vision Life AD&D and Disability Insurance.

• Support for Parents: We offer a 14-week paid child birth benefit to support growing families.

• Future Security: 401(k) Retirement Plan with company match Tuition Assistance Paid Holidays Vacation and Sick time.

• Early Access: Your benefits start after just 30 days of employment

Recruiter: Josselyn Suarez / / (562) 247- 0786

The primary objective of this position is to provide an excellent and comprehensive support to the outside sales force. This position will act as the liaison for the sales representatives and other internal departments such as accounts receivable customer service operations and branch associates. The core responsibilities you will contribute to include submitting quotes tracking orders and deliveries entering and updating contracted pricing and providing timely research/resolution to customer issues and requests for information.

• Foster an excellent level of customer service by assisting sales force via telephone email fax or in person.
• Guide and support incoming telephone and email orders/inquires in a professional manner.
• Daily communication with sale force personnel regarding quotes order status deliveries back orders and issues pending.
• Complete customer follow up on quotes inquiries order status (expedite orders) deliveries and issues resolved.
• Has daily communication with the sales force regarding quotes order status deliveries back orders and/or any pending order issues.
• May be requested to participate in special projects relating to pricing inventory or sales to align the needs of the customer with the direction and policy of Airgas.
• Participates in product knowledge and vendor trainings to present new products to customers to increase their awareness of our market segments.
• We welcome your flexibility to support any reasonable work request that falls within your qualifications but not specifically described.

Required Qualifications

• High School Diploma or equivalent
• A proven track record in cultivating customer relationships and managing high-volume communication.
• Strong skills in crafting correspondence and routine reports.
• A natural passion for supporting and connecting with customers.
• Must be able to contribute meaningfully in a deadline-oriented environment and show a strong aptitude in organizing and prioritizing multiple work assignments. Strong skills in fostering alignment and building relationships across diverse groups at all organizational levels.

Preferred Qualifications

• Brings 3 years of collaborative administrative experience supporting a sales staff
• Knowledge of welding industrial gases and safety equipment applications is a welcomed asset.
• G-Suite (Google Applications) experience is helpful
• SAP knowledge is a welcomed asset
• Exceptional skills in crafting clear communication and fostering understanding; well organized; collaborative problem-solving; strong service orientation; strong interpersonal skills and ability to influence thrive both in self-directed tasks and as a collaborative partner within a team.

Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical dental and vision plans short-term and long-term disability life and accidental death and dismemberment (AD&D) insurance Employee Assistance Program (EAP) pre-tax commuter transportation benefit parental leave vacation sick time floating holidays jury duty and funeral/bereavement leave and paid holidays for all eligible full-time employees.

Additionally we offer our eligible employees a 401k plan with company matching funds tuition reimbursement discounted college tuition for eligible employees dependents and an Airgas Scholarship Program for dependent children.

Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

Your DIFFERENCES enhance our PERFORMANCE

At Airgas we are committed to building a workplace that embraces the diversity of our employees our customers patients community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants regardless of their race gender sexual orientation religion disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent both individually and collectively and it helps foster our ability to innovate by living our fundamentals acting for our success and creating an engaging environment in a changing world.

About Airgas

Airgas an Air Liquide company is a leading U.S. supplier of industrial medical and specialty gases as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18000 associates Airgas fosters a culture of safety customer success sustainability and innovation. Airgas associates are empowered to share ideas take initiative and make decisions.

Airgas is a subsidiary of Air Liquide a world leader in gases technologies and services for industry and healthcare. Present in 60 countries with approximately 66500 employees Air Liquide serves more than 4 million customers and patients.

Join us for a stimulating experience: At Airgas you matter and so does the work you do. As a member of our team you play an important role in the success of your team making sure our products are created sustainably and delivered safely and turn youll find a welcoming workplace where youre valued for who you are and where you can fill your potential while growing a fulfilling career whatever path you choose.

Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race color religion sex sexual orientation gender identity national origin disability veteran status or any other protected characteristic.

Airgas an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.

Airgas does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact us by email at

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